Is China ahead in "doing things online"?

Since 20 16, the State Council and relevant ministries and commissions have vigorously promoted "Internet+government services". Two years have passed, and information running has gradually replaced people running errands. In the past, the old calendar of "it is difficult to enter the door and do things" is becoming history.

165438+1On October 28th, Sun Yat-sen University released the Report on Mobile Government Services (2017)-Innovation and Challenge, which fully demonstrated the innovative and complementary mobile government services ecosystem between the government and the Internet platform: in the past year, 70 large and medium-sized cities across the country provided 51. There are 364 cities and counties in China that provide government services to residents through Alipay, and the services are 100 times, up by 78.6% year-on-year. Among them, the growth of cities and counties in the central and western regions is the most significant. In addition to the expansion of categories and regions, the third-party platform represented by Alipay introduces multi-dimensional capabilities such as face recognition, credit and big data into the field of government affairs to further reconstruct the experience of government services.

China took the lead in "doing things online", with 5 14 government apps and 100 report on the 19th National Congress of Alipay's government services, which proposed "benefiting people's livelihood and solving worries". For the government affairs that people are generally concerned about, the State Council and relevant ministries and commissions have issued many documents on "Internet+government services", from the aspects of pilot construction, integration of Internet and services, technical system construction and information system integration.

Dr. Zheng Yueping, China Public Management Research Center of Sun Yat-sen University and National Governance Research Institute, who is in charge of the report, analyzed: "National policies have provided impetus for the development of mobile government services. On the one hand, government departments at all levels dare to try, on the other hand, technology companies represented by Alipay continue to innovate and complement each other in resource integration, forming a mobile government development model with China characteristics. "