The newspaper I ordered is always not delivered by the post office. How can I protect my rights?

You can call 123 15 to report the case to the consumer.

"123 15" consumer complaint hotline and national internet platform. The national 123 15 internet platform was officially launched on March 20 17.

Dialing method: After dialing 123 15, if you need to complain or report, please answer the questions according to the staff's prompts, truthfully tell the facts, reasons and requirements of the complaint, and tell your name, address, telephone number or other contact information as well as the name, address and telephone number of the respondent.

Extended data

According to the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests

Article 5 According to the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, China Consumers Association actively safeguards the nine rights enjoyed by consumers.

(1) Consumers have the right to protect personal and property safety when purchasing and using commodities and receiving services.

Consumers have the right to demand that the goods and services provided by business operators meet the requirements of protecting personal and property safety.

(2) Consumers have the right to know the real situation of the goods they buy and use or the services they receive.

Consumers have the right to require business operators to provide information about prices, producers, uses, performance, specifications, main production dates, inspection certificates, user's instructions, after-sales services or service contents, fees and other information according to different conditions of goods or services.

Baidu Encyclopedia-123 15

Baidu encyclopedia-China consumers association