Property management company office work summary template

# Work Summary # Introduction When the work reaches a certain stage or comes to an end, it is necessary to go back and carefully analyze the work done by the research institute, affirm the achievements, find out the problems, sum up the experience and lessons, raise awareness, and clarify the direction, so as to further do a good job and express these in words. This is the work summary. I have prepared a template for you to summarize the office work of the property management company, hoping to help you!

The first property management company office work summary template

Looking back on the coming 20XX years, my work is also experiencing extraordinary. In February, I returned to Yufeng with pure emotions. I started a new environment, and my work materials were wrapped in familiarity and unknowns, which prompted me to make more efforts to learn and challenge. A few months have passed in an instant, and the work is proceeding in an orderly way. At the end of the year, everyone should sort out the past and plan the future. At this moment, I will summarize my work in the past year as follows: 1. Property service work.

Property management mainly includes all occupancy matters, daily maintenance, complaint handling, fees, infrastructure equipment maintenance, environmental sanitation, and pest control for new owners; There are also study and training, inspection by higher authorities, etc. 20 15 collection of management fees, the main work of the management office when the problems of residential facilities and equipment are rectified. Combined with the actual situation, on the basis of further understanding of the service fee agreement collection method, with the full cooperation of colleagues in various departments of the property company, some work was successfully completed.

Second, the work of the office.

Office work is also one of my work areas. I have a lot of work. To deal with complicated and trivial work, we need to strengthen our work consciousness and pay attention to speeding up the pace of work. Improve work efficiency. Mainly do the following two aspects: 1. Data entry and document arrangement. For the information files and relevant meeting minutes involved in the management office, I carefully input and print, make forms and documents according to the work needs, and draft statements. Twenty archives management work. After arriving at the management office, the systematic and standardized management of archives is my routine work. I use the method of combining normal maintenance with regular centralized sorting, classify and file the files, and register them well.

Third, do a good job in the financial work of the management office

Do financial work patiently and meticulously. Since I took over the financial management, I have carefully checked the financial accounts, cleaned up the financial relations, strictly implemented the financial system, and made every account well, ensuring the balance of payments. First, do a good job in every entry and exit account. I can record and register every entry-exit account according to the classification rules of accounts. At the same time, carefully check the bills and make detailed records. Second, do a good job of monthly routine reconciliation. According to the financial management system, I refine the income and expenditure of the month, prepare financial statements regularly, and reconcile the accounts in time according to the company's requirements. There are no omissions or misstatements. The third is to control expenses reasonably. Reasonable control of expenses is an important link to achieve profitability. I insist on starting from the interests of the company and assisting the leaders of the management office in financial management. In the recurrent expenditure, strictly control procurement, consumption and supervision, prevent extravagance and waste, and put forward some reasonable suggestions.

Fourth, be responsible for the greening and maintenance of the park.

At present, there is a shortage of greening personnel, and it is in winter, and the greening situation in the park is more severe, mainly in the following two aspects:

First, do a good job in the daily maintenance of park greening and facilities;

Article 2 The template of office work summary of property management company

In the work of XX years, our office strictly implements the policies and regulations related to property management. At the same time, according to the comprehensive work department of the city comprehensive management bureau and the actual situation in Hunchun, standardize the city's property management and summarize the work of the property management office. Specifically, we mainly focus on the following aspects.

The first is to further strengthen the construction of the unit system.

This year, our office further strengthened the unit's rules and regulations and attendance system. Set aside half a working day every week to learn all kinds of business knowledge, and require every employee of the unit to take study notes carefully, and at the same time, remember the work situation of individual working days. On the other hand, in the construction of a clean government, our bureau strictly put an end to eating, taking, getting stuck, demanding and reporting for work reasons. From the perspective of improving personal quality, we really give full play to the advanced exemplary role of leaders and party member, so that they can do their jobs well from the perspective of serving the fundamental interests of the broad masses of the people in their work, thus showing party member's creativity, cohesion and combat effectiveness. Make due contributions to the development of property management in our city.

Two, establish and improve the archives management of this unit.

In order to preserve the relevant files of our bureau, unified file management is implemented. This year, I arranged a full-time staff member to go to the Party School to study file management, and at the same time sorted and classified the files in recent years, namely:

(1) The development and construction unit shall ensure that it runs its own house;

(2) the use of housing to extract housing maintenance fund.

(three) houses that have not paid maintenance funds;

(4) Houses with relatively complete maintenance funds;

It can timely and conveniently find information for future work, which greatly improves the working speed and efficiency.

Three. Management of "Property Maintenance Fund"

(1). In order to further protect the legitimate rights and interests of property buyers, and prevent the phenomenon that maintenance funds are not paid and the houses used by the development and construction units are used to pay maintenance funds, this year, through business communication, our office and the Real Estate Bureau have formulated a maintenance fund collection process, that is, the maintenance funds must be paid by the property buyers themselves in our unit, and at the same time, the property rights formalities must be handled by the Real Estate Bureau with the maintenance fund receipt, which will keep the maintenance fund receipt as an important voucher. Canceled the qualification of the development and construction unit to collect and remit the maintenance fund.

(2) In order to better establish maintenance fund account details and refine maintenance fund account management, this year, our office took accountants and business administrators to Yanji and Wangqing to learn maintenance fund management experience, and at the same time, combined with the actual situation in Hunchun, set up maintenance fund accounts in different buildings and set up account details in some households. So as to prepare effective basic data for the use of maintenance funds in the future.

(3) Call for maintenance fund: When inspecting the collection of maintenance fund in quanzhou county this year, state leaders pointed out that the use of houses in Hunchun City was not in conformity with the regulations and demanded rectification. To this end, my office actively reports to the superior leaders. After research, the municipal government informed the development unit of our city of the rectification plan in the form of notice. It is currently being implemented.

Fourth, the management of the owners' committee

In order to facilitate the management of residential quarters and fully embody the principle of owners' autonomy, this year I set up owners' committees for eligible residential quarters. That is, the owners' committee of Jingyuan Community, the owners' committee of Jintai Garden and the owners' committee of Guolian Garden were established. At the same time, re-approve the owners' committee of the customs residential quarters, and choose Minmin Property Management Co., Ltd. to enter the customs residential quarters for property management.

Verb (abbreviation of verb) the use of funds

This year's maintenance fund is mainly used for the maintenance and renovation of the welfare houses for employees in mining areas. According to the plan at the beginning of the year, the 15 building (made of colored steel tile) has been completed, with an area of 7,627 square meters and a capital of 526,263 yuan. The roof has 38 cold-proof layers, covering an area of 2,7271m2, and the capital used is 8 1 10,000 yuan. Five houses that have fallen off the external wall of Henan mining area have been repaired. At the same time, due to the strong reaction of residents in Henan mining area, which used to be a commercial building, SBS waterproof material has been used for repair with the approval of relevant leaders of the municipal government. Now the restoration area is about 8000 square meters.

VI. Qualification Management of Property Management Enterprises

This year, after the qualification examination and approval of property management enterprises below Grade III was delegated to local authorities, our office re-examined and filed the original property management enterprises in the city. Upon examination, there are four enterprises with three-level qualification management, namely: Hunchun Weimin Property Management Co., Ltd., Hunchun Dafu Construction and Installation Co., Ltd. Property Branch, Hunchun Forest Mountain Property Management Co., Ltd., Hunchun Wanda Property Management Co., Ltd., Hunchun Urban Management Property Management Co., Ltd. and Hunchun Hongjian Property Management Co., Ltd., whose property management qualifications have been cancelled. At the same time, Jixing Property Management Co., Ltd. will be granted property management qualification within a time limit, otherwise it will be required to quit the property management industry in our city. So as to further purify the property management market in our city and promote it to enter the standardized track.

Seven. Work plan for the coming year

1, vigorously advocate the establishment of the owners' committee;

2. Strictly control the allocation of property management houses;

3. Strengthen publicity to arouse the legal awareness of owners and property companies;

4, to further establish and improve the "special maintenance funds" collection system;

5, clean up and rectify the city's property management industry market;

Article 3 The template of office work summary of property management company

At the beginning of the year, xxX put forward the strategic policy of "development, promotion, standardization and transparency", and the property management company put forward the working purpose of "five hearts" to write a new chapter of quality property service in xX years. Closely around the target management responsibility system issued by the executive board of directors. Scientific arrangement, strengthening "three comprehensive management", in order to build a corporate brand with Galaxy characteristics, establish a good corporate image, complete the handover of new property, realize diversified management, strive to create a double harvest of social and economic benefits, firmly grasp the main line of property service work, and successfully complete various tasks assigned by the company.

The work of the past year is summarized as follows:

First, clear indicators, and strive to increase revenue and reduce expenditure.

At the beginning of the year, according to the target management responsibility issued by the board of directors, the department responsibility book was signed by department, and the task indicators of the general manager's office were clarified. Over the past year, despite the change of property management personnel and the increase of housing problems, we managed to complete the charging task and pay attention to the increase of income outside the property, and the income from selling pure water has been diversified. On behalf of the housing rental income of ××××× yuan, on behalf of the labor income of ×××××× yuan. The transfer of the name will increase the income by ××××× yuan.

Second, the implementation of quantitative training system.

Carry out training according to the Training Program, purchase the CD "How Property Management was Tempered", and organize everyone to watch and study carefully. Class hours are nearly 10 hour * * 8 discs, training handouts are made by ourselves × topics are published, and pre-job training and on-the-job training are strengthened. In the case of a large number of new employees and a large number of employees entering and leaving variables, training is placed on. And pay attention to the implementation of the responsibility system, combined with the actual work, improve the quantification of each post responsibility, facilitate operation, facilitate supervision and inspection, and ensure the implementation of various systems. It is affirmed that the responsibilities of cleaning staff should be promoted by each department in detail, and the standardization should be improved by the quantitative system of departments and posts, and the on-the-job employees should be required to do their jobs well.

Third, the property handover personnel training

One of the main tasks of the company this year, the handover of the new property ×××× Building, has made full preparations for the handover of the capital since the beginning of the year. Make clear the handover of each workflow, plan to recruit new employees, and gradually increase the number of employees according to the completion handover stage of Du Ming Building to reduce the cost. As the organization is well prepared, the division of labor among departments is clear.

Four. Preliminary work plan and overall work goal for the next year

As the company enters the new year, the overall work goal of the management office has changed from laying a good foundation to perfecting the system and developing in depth. At the same time, in view of the shortcomings in this year's work, we must further improve our work, raise the awareness of forward-looking service and timely reporting, increase the intensity of charging, complete the charging indicators issued by the company, improve file management, and make the customer service work deeper and more detailed. Our department should act in strict accordance with the rules and regulations of the property management company, encourage employees to improve their work enthusiasm, actively cooperate and coordinate the work of the company and various departments of the management office, and give full play to our due role in the management office.

Article 4 The template of office work summary of property management company

My main work during this period is as follows:

1. According to the instructions of the office of the chairman and general manager, the work of the office was internally arranged and divided, the basic requirements of reception, document processing, file management, internal and external coordination and other functions were clarified, and self-training was carried out to make the newly established office run quickly.

(1) Official document processing: According to the official document processing methods of state organs, the format of issuing documents by group companies is formulated, and important documents are classified and filed.

⑵ Seal management: According to the instructions of the chairman, the custody of more than 30 seals of the group company was investigated, the seal management system was formulated, the authorization and entrustment management procedures were handled for the seal keeper, and the registration and use procedures of important seals were clarified.

(3) Document drafting: drafting important meeting minutes, weekly work points, relevant management regulations, advanced assessment methods and other documents.

⑷ Lease management: Make an in-depth understanding of the external lease of Nantong Guanghua Building and Haimen Hotel, report to the chairman, and urge to renew the expired and about to expire contracts.

The second is to do a good job in coordination and communication among all units and departments of the group company. By asking about the progress of the work, sorting out the main points of the week's work, home visits and other ways. I am familiar with the people, understand the situation and have a basic grasp of the whole company.

Third, be a staff officer and assistant in the office of the chairman and general manager. Carry out the work seriously according to the requirements of superiors, report the work in time and convey the work instructions quickly. Make the things ordered by the leaders be implemented, with results and reports.

Four, study hard business knowledge, actively participate in practical activities. After coming to the company, in order to strengthen the management of office documents, the official document format of the group company was carefully formulated with reference to the requirements of the Measures for Handling Official Documents of State Administrative Organs and the Official Document Format of State Administrative Organs. At the same time, in order to get familiar with the company's main business-real estate business as soon as possible, I taught myself relevant knowledge and took the initiative to ask the business personnel. During this period, I visited Yongji, Rugao and other places in Shanxi with the leadership of the chairman, participated in land listing and auction activities in Qidong and Haimen, and participated in the trial of the case of the relocated household Lu in Nantong Intermediate People's Court, which increased my knowledge and was of great help to familiarize myself with the business.

Verb (abbreviation of verb) conscientiously implements the spirit of instructions from the chairman and general manager's office on strengthening corporate culture construction and creating cultural brilliance. 1 month focuses on four things:

(1) Plan and organize the Spring Festival Friendship Association and the Advanced Commendation Conference of the Group Company;

(2) I published the first issue of Sun Moon Guanghua in the enterprise;

(3) Collating, mounting and arranging the paintings and calligraphy on the second floor of the hotel;

⑷ Spring Festival layout and image wall decoration of lobby hotel of Haimen branch of real estate company.

Under the guidance of the chairman and related experts, as a specific manager, I mainly did the work of organization, coordination, planning and supervision. With the cooperation of a small team and Qi Xin from various units and departments, I basically completed the task successfully within the specified time.

Areas that need to be improved and improved:

Strengthen the coordination and supervision of the office, play the role of the comprehensive functional department of the office, and be a good helper in the office of the chairman and general manager;

Emancipate the mind, change ideas and work boldly to further adapt to the company's efficient and fast operation rhythm.

To sum up, please correct me.