Traditional Culture Encyclopedia - Lucky day inquiry - Is the service of Kunming Jinma Moving Co., Ltd. good? Which is better?
Is the service of Kunming Jinma Moving Co., Ltd. good? Which is better?
Telephone consultation: when someone answers the telephone consultation, they should first know the specific date, items, floors, what kind of moving vehicles are needed, expenses, moving routes and other details, whether cardboard packaging materials are needed, and whether there are overweight items, such as pianos, books, fish tanks and so on.
Door-to-door valuation: someone will come to the door for detailed explanation and valuation. These operations should be completely free before moving. If the number of moving furniture is small, it is a small move (1~2 cars), and you can quote by phone.
Signing: After the relocation assessment, if both parties agree to confirm, the relocation contract will be signed immediately, and other counties and cities will sign the contract by telephone or fax.
High quality packaging: the appraiser evaluates the house moving. Appraisers charge a certain fee according to whether consumer goods and furniture are in good condition. Provide exquisite packaging, package any materials and expenses according to consumer demand, and the moving company will supply them according to the cost price and packaging expenses.
Service confirmation: after the moving work is completed, please ask the consumer to check the quantity of goods and confirm the signature column. The moving company under this contract shall fill in the "Customer Satisfaction Questionnaire" so that consumers can call the complaint hotline when they are dissatisfied or want to complain, and the moving company shall establish the content of customer complaints as the evaluation standard.
Arrive on time: according to the quantity of furniture, dispatch appropriate moving technicians and moving vehicle personnel to provide customers with exquisite packaging services. According to the auspicious day designated by the customer, the employees of the moving company should arrive on time and load the car according to the customer's furniture, and put it neatly in the designated place after arriving at the new location.
Reasonable compensation: in the process of moving, if the customer's furniture is damaged due to human factors, the moving service personnel must confirm with the customer and call the customer service of the moving company to make a good claim.
To put it simply, a moving company should do the following to be a good moving company: it only needs a phone call to help you fix everything, people sit at home and goods travel all over the country.
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