I bought shoes for more than 40 days in RT Mart, Yantai, and they were worn once. Can I return it or exchange it? thank you

Take the shopping receipt, go to RT Mart to find someone to handle it, get off the escalator at the south gate, then turn left and then turn left. I'll give you a reference to the Three Guarantees rule, and then you can use this rule to argue with the staff.

A. Three-guarantee period, counting from the date of buying shoes:

1. All natural leather (genuine leather) for three months.

2. Artificial leather/cloth for two months.

B. replace:

1. New shoes that have not been worn will be replaced due to the following quality problems.

1. Left and right feet do not match.

2. There is obvious color difference between the vamp and the sole.

Second, the shoes sold have the following problems within one month and should be replaced.

1. The upper has been badly faded.

2. Normal use, the vamp is broken.

3. Normal use and broken soles.

C. Return to:

1. If the reason for replacement (1) is not changed, the consumer will be refunded at the original price.

2. For the reason of replacement (2), if the product with the same article number or the same model is not replaced, the original price will be deducted from the daily depreciation fee and the money will be returned to the consumer.

3. If the repair fails twice in the first month, a depreciation fee of 0.5% of the original price per day may be charged as appropriate and returned.

D. warranty:

First, the glue opening, off-line and disconnection shall be repaired free of charge during the "Three Guarantees" period.

In the warranty content, if any quality problems listed in the "Warranty" occur within the first month (except heel falling off), compensation shall be made according to the original selling price 15%-20% as appropriate.