What if the wine presented has a JD.COM label?

1. Call customer service: If it is confirmed that the given wine does not conform to the order or has quality problems, it is suggested to contact JD.COM customer service immediately, call 400-606-5500 to complain, explain the specific situation, provide photos and other relevant evidence, and request a refund or exchange.

2. Website complaint: Log in to JD.COM website, find the order in "My Order", click "Apply for after-sales", select "I want to complain", fill in the problem description and relevant supporting materials, and submit the application. JD.COM will investigate the complaint after receiving it and handle it as appropriate.

3. Go to the physical store for inspection: If there are quality problems such as bottle caps and packaging, you can take the goods sent by Jingdong Express to the relevant stores for after-sales personnel to inspect and return.