How is the quality of BYD G3?

The quality of BYD's car is not enough. Consumers have exposed an amazing maintenance record for two years.

2010 August10 June 15: 18:58 source: Qilu net font size message printing.

On August 9, 2065438+00, Rights Protection Network received a complaint from Ms. Fang from Jinan: "I bought my car for two years and lived in the store for two years. Less than a month after buying the car, all the parts have been repaired. Even the manufacturer knows that my car has many problems. Can't you help me solve it fundamentally? Recently, the sound made by cars is worse than that of tractors. "

Consumer: Who will guarantee my life safety?

"I really can't stand it. I want fairness. Who can help me solve this problem? " Ms. Fang said helplessly. Her car has been being repaired since the first day she bought it home. Many problems can't be solved by the 4S shop, and she was told that the problem is "the tires were brought in" (this is what the car looks like when it leaves the factory).

Ms. Fang said with a lingering fear, "I almost had two accidents because of the car." Once, on my way home from a shop in 4S, the spring of my car broke. Another time, the handlebar suddenly fell off while driving, and the whole car was out of control. Fortunately, the speed was not fast at that time, otherwise the consequences would be unimaginable. Who will be responsible for my life safety? "

Consumers exposed two years of amazing maintenance records.

In two years, Ms. Fang's car maintenance times actually reached 47 times (the above picture shows the maintenance record sheet made by 4S shop). Within two years, Ms. Fang replaced the following parts in the 4S shop:

There are 1 gearbox, 2 gasoline pumps, 1 clutch assembly, 1 brake and 1 brake disc, 3 seats, 1 vehicle lock, 1 steering gear, 1 booster pump,/.

"There are other parts I can't remember for the time being. As for the interior panels and sealing strips, I don't want to talk about it. " Ms. Fang said very sadly.

Even if there are so many maintenance records, the manufacturer refuses to guarantee. Ms. Fang said angrily, "My car ran 5 1000 km. Because of the engine problem, the 4S shop said they couldn't repair it, so I went directly to the manufacturer. The manufacturer said that my car is out of warranty, but the maintenance manual clearly says' 5-year 65438+100000 km warranty'. How can it be out of warranty? "

Who will be responsible for the extra losses of consumers?

"Let's not talk about the cost of repairing the car and the time I lost. On my way to a business trip in other places, the computer motherboard of my car burned, which caused me to fail to reach my destination on time and sign a contract with the merchant, which caused great economic losses. I want to ask who will pay for this economic loss? " Ms. Fang asked.

No one answered the phone of the relevant responsible department of BYD Company.

After receiving the complaint, the editor of Rights Protection Network immediately called BYD General Factory to understand the situation. The company service desk helped to receive the extension of the relevant person in charge, but no one answered. The service staff at the front desk said, "Our staff may get off work early. Please call back in the afternoon." However, when the rights protection network called BYD again in the afternoon, no one answered the phone.

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Article 45 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests stipulates that the business operator shall be responsible for repairing, replacing and returning the goods stipulated by the state or agreed by the business operator and the consumer. If it cannot be used normally after two repairs within the warranty period, the operator shall be responsible for replacement or return.

The quality of BYD cars has been widely questioned by consumers. Many consumers have complained to the rights protection network. I don't know if the person in charge of BYD Company has also received the relevant information. As an enterprise, product quality and company reputation are very important, but why does BYD turn a blind eye?

As of press time, no one answered the phone of BYD's relevant departments. I hope BYD can realize the seriousness of the problem as soon as possible, give consumers a satisfactory answer and re-establish a good corporate image. (He/Wen)

I also want to support domestic production, but I hate steel.

Jetta that can't be broken Byd that can't be repaired. Alas.