A complete collection of sales skills of automobile maintenance products

Maintenance products are the most effective way to increase the output value of bicycle maintenance, but excessive promotion will affect customer satisfaction and even lead to customer loss. Therefore, we must seize the customer's confusion and use professional promotion methods in time to effectively improve the output value of bicycles and ensure customer satisfaction. The following is a complete collection of sales skills of automobile maintenance products I collected for you. Welcome to learn from it.

1, cleaning protective agent for lubrication system

Customer doubts: What is the effect? /Does it really work?

Function:? Effectively dissolve the sludge in the dispersed lubrication system; ? Can effectively remove the sludge formed on the surface of oil pan, oil pump, oil circuit and parts;

Avoid problems such as decreased lubrication ability and increased engine wear caused by sludge in the lubrication system.

Timing: during normal maintenance (every10,000 km)

Speech: Sir/Madam, your car has traveled 65,438+00,000 kilometers, and you need to do an oil improvement project. The main purpose is to inhibit the production of sludge and carbon deposits in the engine and reduce the loss of engine oil. You can also avoid the cold car start? Semi-dry friction makes the engine wear zero at the moment of cold start and prolongs the service life of the vehicle.

Methods: After changing the engine oil, professional protective agent was added to the engine. 1, which can significantly improve the acid resistance and oxidation resistance of engine oil, inhibit engine oil deterioration and reduce engine oil loss; 2, it can also improve the cleaning and dispersing ability of engine oil, disperse the colloid and sludge inside the engine, and make it as bright as new; 3. It can also enhance extreme pressure and wear resistance. Extreme pressure wear-resistant parts have strong adhesion to metal, and can form a protective film on the metal surface, so that the engine has zero wear at the moment of cold start (50% of the wear of the engine comes from the moment of starting in the morning, because the oil is deposited in the oil pan in the morning, and many parts of the engine are in a semi-dry friction state at the moment of starting. )

Guest: I'm in a hurry. I don't do maintenance projects, just change the oil. Bottom line: These maintenance items will not delay too much time, and many items can be operated at the same time, so it will not be much different from the simple oil change time, but it will provide better protection for your vehicle.

Note: When communicating with customers, only one feature can be highlighted according to the different concerns of customers.

2. Throttle cleaner

Function:

Quickly clean the dirt in the fuel throttle system to ensure the amount of air inhaled into the engine and the amount of fuel injected; Avoid excessive exhaust emissions and increase fuel consumption.

Timing: During normal maintenance (every 10000 km) Speech:? Throttle cleaning operation is simple, saving waiting time, and the operation process of vehicle maintenance service only takes fifteen minutes; ? Quickly clean the dirt in the fuel throttling system. After the service is synchronized by special instruments, users can immediately feel the improvement of idle jitter and accelerate performance optimization. ? Due to the adoption of the environmentally-friendly formula, it is quick to volatilize and has no residue, which ensures that the cleaning process will not cause secondary pollution to the vehicle;

3, nozzle cleaning agent

Function:? Ensure the amount of fuel injected into the engine? Ensure the concentration of combustible mixture? Avoid excessive exhaust emissions? Avoid engine power shortage.

Avoid increasing fuel consumption.

Timing: During normal maintenance (every 10000 km) Speech:? The nozzle cleaner has many cleaning parts, which can effectively remove the carbon deposits on the fuel tank, oil pump, pipeline, fuel distributor, nozzle and intake valve. ? The cleaning effect is good, because it is added to the fuel tank during driving, so it can be cleaned for a long time, and the natural effect is better. For example, a tank of oil can travel 500 kilometers, which is equivalent to continuous cleaning during 500 kilometers. ? The efficient synthetic formula can effectively remove the deposits on the fuel injector, avoid the increase of fuel consumption, restore power, and the product will not damage the three-way catalytic reactor and oxygen sensor. Can be mixed with gasoline and ethanol gasoline.

4. Cleaning agent for air intake system

Function:? Can remove different types of carbon deposits formed in various parts of the air intake system, and is safe and effective to use; ? It belongs to a detergent dispersant, which disperses the cleaned carbon deposit in the process of dissolution and is discharged from the car after burning in the combustion chamber, so it is completely safe to use after cleaning; ? Using ash-free technology, the three-way catalytic reactor burns fully and is not blocked; ? Contains unique ingredients, which can continuously dissolve the carbon deposited in the combustion chamber at high temperature;

It mainly solves the problems of insufficient engine power, increased fuel consumption, difficult cold start, start-up flameout and so on.

Timing: During normal maintenance (every 15000 km), your vehicle travels * * 10,000 km and needs to clean the air intake system. If there is carbon deposit in the air intake system, just like something in our nostrils is blocked, will it cause a car? Breathe? Difficulties, such as engine Tik Tok, insensitive throttle. Cleaning up the carbon deposit in time at this time can effectively solve these problems and improve the driving experience of vehicles.

Note: If the customer does not accept it, you can use the computer test data to suggest it to the customer again during maintenance.

5. Power steering cleaning agent

Function:

Clean up the sludge of the steering system to ensure that the steering system does not appear steering hysteresis, noise and other phenomena.

Timing 1: During normal maintenance (every 40,000 kilometers): At this time, you need to do a steering system cleaning and sludge control project for your car. Sludge will also be produced in the steering system, which will cause steering delay and noise, and will also pollute the new steering fluid.

Opportunity 2: Mix different brands of power-assisted oil: Different brands of oil have different viscosity and performance, which will affect the power-assisted steering system. You should thoroughly clean the power steering system before this oil change.

6, water tank cleaning agent and protective agent

The role of water tank cleaning agent: Quickly and effectively remove rust and scale in the cooling system; ? Avoid engine rust due to cooling system? Overheating? So as to restore the cooling function of the cooling system.

What is the function of water tank protective agent? Prevent rust and scaling in the cooling system; ? Prevent metal parts from rusting and prolong the life of water tank;

Effectively lubricate the water pump and thermostat to prevent leakage;

Timing 1: Normal maintenance period (every 40,000 km)

Words: Long-term use of water tank will produce water rust, scale and corrosion. If it is not cleaned, it will soon pollute the new coolant and affect the heat dissipation effect. The water tank will be easy to use at high temperature. Boiling? . After cleaning the water tank, the anti-acidification project of the cooling system can make the acid-base balance of the cooling liquid, prevent the imbalance of the acid-base value of the cooling liquid from corroding the water tank, maintain good heat dissipation and prolong the service life of the cooling system.

Opportunity 2: When adding different brands of coolant by mistake.

Speech: Different brands of coolant will have chemical reactions due to different components, which will corrode the cooling system and engine cylinder head. You must clean the water tank before changing the coolant this time. Do not mix different brands of coolant.