Traditional Culture Encyclopedia - Traditional culture - What are the pain points of users? What are the specific examples?
What are the pain points of users? What are the specific examples?
Pain points are problems, entanglements and complaints encountered by users in their daily lives. If this matter is not solved, they will be uncomfortable and will be very upset. Therefore, it is urgent to find a solution to this problem, untie this entanglement and restore normal life. To truly understand the pain points of users, it is necessary to spread products from the pain points. At this point, it is critical to find the pain points of users.
Specific examples of user pain points:
1, don't want to go by express delivery (pain point)-provide home delivery service (pain point elimination).
2. McDonald's doesn't want to wait in line (pain point)-ordering food to the table by mobile phone (pain point elimination).
3. The university didn't want to buy new books at first (pain point)-the second-hand book platform on campus (pain point elimination).
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