The difference between traditional hotels and digital hotels

1, stay experience

Traditional hotel: Every stay is like taking a chance, and it is impossible to have a consistent experience.

Future Hotel: Digital and intelligent services, so that every stay can maintain a consistent experience, feel at home.

2. In terms of safety indicators.

Traditional hotels: the entry and exit of personnel are complicated, and the call service is time-consuming and risky. Data management is chaotic and privacy cannot be guaranteed.

In digital hotels: face recognition, non-contact service of Internet of Things, data center management. While being clean, it can also ensure the safety of occupancy and data security.

3. In terms of operational efficiency.

Traditional hotels: relying on manual management, unable to standardize services, unstable quality and low efficiency ratio.

In the digital hotel: through the service center, the service process can be traced, the service indicators can be refined and quantified, and the operational efficiency can be improved.

4. In terms of user management

Traditional hotel: it is difficult for customers to contact after check-in, and the cost of obtaining customers is high, so it is impossible to carry out refined management.

In the digital hotel: the whole journey, before, during and after the trip. Data precipitation, formulate accurate customer classification management.

For C-end consumers, what we feel is the overall improvement of the front-end experience, while for B-end hotels, the hotel industry can "know the guests better" through smart devices and data precipitation and become truly intelligent.