Briefly describe the concept and characteristics of performance management. (16)

Answer: (1) Concept of performance management: (8 points) Performance management refers to an activity process of constantly motivating employees, improving their organizational behavior, improving their comprehensive quality, fully mobilizing their enthusiasm, initiative and creativity, and tapping their potential through comprehensive monitoring, analysis and evaluation of their comprehensive quality, in order to achieve the strategic goal of organizational development.

(2) The performance management of enterprise employees has the following five basic characteristics: (8 points)

The goal of performance management is to continuously improve the organizational atmosphere, optimize the working environment, constantly motivate employees and improve organizational efficiency.

(2) Performance management covers all personnel and activities in the organization, and it is a three-dimensional dynamic management of all employees, all directions and the whole process in enterprises and institutions.

③ Performance management is an important part of enterprise human resource management system, and it is also an important supporting system for the normal operation of enterprise production and business activities. It consists of a series of specific work links.

(4) Performance management refers to measuring, analyzing and evaluating the characteristics, behaviors and results related to employees' work through a series of evaluation indicators and standards, inspecting the actual performance of employees, and understanding the potential of employees' possible development, so as to obtain the * * * development of employees and organizations.

⑤ Performance management is a human resource management subsystem based on the performance appraisal system.