Traditional Culture Encyclopedia - Traditional culture - How to contact the telephone number of Shentong's artificial customer service?
How to contact the telephone number of Shentong's artificial customer service?
1. Dial 95543 first. It is best to choose a time when customer service hours are not too busy and avoid peak hours, such as special periods such as the end of the month, Double Eleven and New Year. The probability of getting through in the morning is higher.
2. According to the voice operation, dial 3- complaint suggestion.
3. According to the voice prompt, enter the express number and wait for the customer service to connect.
4. If you can't get through once, you can call several times more, or contact the offline customer service staff for contact.
5. Calling customer service is generally to track the express delivery process. If you encounter special weather and other reasons, you often have to wait. If there is no delivery at the last site, you can check online or consult customer service. It is more effective to call the public phone at the last site than to call customer service.
Shentong human customer service responsibilities:
1, under the leadership of the company headquarters, responsible for the services of all agents and franchisees in China.
2. Responsible for the distribution services of agents and franchisees nationwide: products, materials, etc.
3. Responsible for the return and tracking services of agents and franchisees nationwide.
4. Establish customer files and work out various solutions suitable for customers according to their situations.
5. Be responsible for the follow-up of goods logistics.
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