2023 Outpatient Reimbursement Process

The outpatient reimbursement process in 2023 is: online registration, kiosk pickup, doctor's diagnosis, kiosk payment, and online reimbursement.

1, online registration

In 2023, people can register online through mobile apps or computer websites. Not only can it be convenient and fast to book a doctor's appointment, but also save waiting time and improve the efficiency of medical treatment.

2, self-service machine number

After arriving at the hospital, you can pick up the number through the self-service machine. Self-service machine can scan ID card or medical insurance card, quickly identify the patient information, and can choose to visit the department and the doctor. This not only reduces the time spent in manual queuing to get a number, but also avoids the situation of getting the wrong number.

3. Doctor Diagnosis

During the consultation process, the doctor can view the patient's medical record through the electronic medical record system, quickly understand the patient's condition, and prescribe the appropriate prescription and treatment plan. At the same time, doctors can also communicate and consult with other doctors through video or voice calls to improve the accuracy and efficiency of diagnosis.

4, kiosk payment

At the end of the consultation, you can pay through the kiosk. The kiosk can recognize payment methods such as medical insurance card or Alipay to settle the fees quickly. This not only avoids queuing for payment, but also improves the security and convenience of payment.

5. Online reimbursement

After the payment is completed, online reimbursement can be made through the mobile app or computer website. By uploading information such as invoices and prescriptions, the application for reimbursement can be completed quickly. At the same time, the health insurance department can also review and process the reimbursement application through the electronic system to improve the efficiency and accuracy of reimbursement.