What are the advantages of formal communication?

(1) Downward communication. This is the main flow of communication in traditional organizations. Information such as policies, plans, and regulations decided by the parent organization or its superiors are generally communicated in the form of commands, and sometimes certain information is issued for use by subordinates, and so on. If the structure of the organization includes a number of levels, then through the layers of transmission, the results often make the downward information distortion, or even lost, and the process is slow, these are in the downward communication is often found in the problem.

(2) upward communication. Mainly subordinates in accordance with the provisions of the formal written or oral report to the superior. In addition, many organizations also take certain measures to encourage upward communication, such as suggestion boxes, suggestion system, and organized by the organization to seek the views of the symposium, or attitude surveys and so on. Sometimes certain upper-level executives adopt the so-called "open-door policy", which allows subordinates to report upwards without going through the organizational hierarchy. But according to research, this kind of communication is not very effective, and due to the interests of the parties involved, often make the communication information is not consistent with the facts or compression of the situation.

(3) horizontal communication. Mainly at the same level, communication between different business units. In the formal communication system, the general opportunity is not much, if the use of committees and meetings, often cost a lot of time and manpower, and to achieve the effect of communication is not great. Therefore, in order for an organization to carry out its work smoothly, it must rely on informal communication to supplement the shortcomings of formal communication. The advantages of formal communication are: good communication, more serious, binding. It is easy to maintain confidentiality and can keep the communication of information authoritative. Important news and documents conveyed, the organization's decision-making, etc., generally take this way. The disadvantage is that, because of the reliance on the organizational system layer by layer transmission, so it is very stereotyped, communication speed is very slow, in addition there is also the possibility of information distortion or distortion.