How do gold shop novices sell?

Don't be too enthusiastic when contacting customers for the first time, so as not to make them feel alert. For regular customers who often visit your store, the salesperson can greet customers without scruple and ask them what services they need. Be sure to make customers feel at home and create a friendly sales atmosphere from the beginning.

For a first-time customer, he should feel that he noticed his arrival at the first time and the store is ready to provide services for him at any time. But he should patiently observe the movements of customers, concentrate on the changes of his eyes and facial expressions, and constantly try to shorten the psychological distance with customers. When a customer approaches your counter, you can look at him out of the corner of your eye. Once you find that your eyes are opposite, you can smile and nod and say

Say: "Welcome" or "Please change and have a look". At the same time, pay attention to the customer's expression and line of sight, and be prepared to communicate with customers.

2.

Product introduction

Shop assistants should carefully judge the types of customers, understand their ideas and try their best to meet their requirements. Jewelry is not a necessity of life, and buying jewelry is entirely for psychological satisfaction, so emotional factors.

To a large extent, it determines the purchase motivation. Based on this, in the process of recommendation, the salesperson will convey the following information to the customer in the appropriate language at the appropriate time after knowing the customer's purchase purpose:

When buying jewelry for yourself: expensive jewelry can improve the social status of the wearer.

A little. Jewelry has always been a symbol of status and status. People who buy jewelry more or less hope to improve their status, gain respect from others and become dignified by wearing jewelry.