Traditional Culture Encyclopedia - Traditional culture - What are the problems and shortcomings in carrying forward fine traditions?
What are the problems and shortcomings in carrying forward fine traditions?
I study around the specific content of personal style construction, and check and check myself against the ideological trends and problems, ideological understanding and service attitude existing in my usual work. Carefully find out the cause of the problem and make clear the direction of change in the future, so as to work better.
I. Existing Problems and Shortcomings
1, insufficient learning depth. When I pay attention to professional and business learning, the depth and system of learning are still very inadequate, which leads to my lack of mastery of new knowledge and new thinking. This shows that I still lack "squeezing strength", "drilling strength" and "forbearing strength" in my study, and I lack the consciousness of taking learning as a responsibility and a realm.
2. The spirit of hard work needs to be strengthened. The sense of urgency of sacrificing rest time to deal with work has been relaxed. Because of my busy work, I sometimes relax my study time.
3. The concept of service first is not strong enough. It is manifested in: we can't always maintain a warm service attitude towards customers and tourists. When we have a little more work at hand, our temper is a little impatient, our attitude is not kind enough, we lack patience when we meet the questions repeatedly asked by the parties, and we don't adjust our emotions reasonably.
Second, the main reasons for the problems
I don't know enough about work and study ideologically. Although I often participate in business training, I don't pay enough attention to my thoughts, my learning purpose is not clear enough, I lack thinking when I study, my theory is out of touch with practice, and my ideology is not updated enough.
Third, the rectification measures
By carrying out personal analysis activities in the year of style construction, carefully comparing the requirements of personal style construction, learning from the strengths of outstanding colleagues, seriously reflecting on their own shortcomings, determined to learn and change, and immediately checking and correcting themselves. In the future work, seriously carry out rectification from the following aspects:
1, study hard
The times are developing, the world is changing and society is progressing. If you don't study, you can't catch the pulse of the times, and if you can't keep up with the pace of social progress, you can't serve tourists better. I will seriously study the professional knowledge and sales skills of tourism service etiquette and salesmen, and combine learning with application to continuously improve the quality of work.
2. be realistic and dedicated.
Firmly establish the consciousness of service first and overall situation, strive to practice the purpose of serving tourists and customers wholeheartedly, and make selfless dedication to the scenic spot. Further change the work style, implement the spirit of seeking truth from facts in every work and every link, work hard in a down-to-earth manner, and do all the work step by step around the concerns of tourists and customers.
3. Be enterprising.
Firmly regard "serving tourists and facilitating tourists" as the top priority, and fully understand innovation to have vitality, which is of great significance to creating a new situation in work. We should renew our ideas, seize the opportunity, give full play to our creative potential, persist in solving the new difficulties and problems encountered by tourists and customers in the process of buying houses, and creatively carry out our work.
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