Traditional Culture Encyclopedia - Traditional culture - What does logistics quality include?

What does logistics quality include?

The quality of logistics goods mainly refers to the protection of logistics goods in the process of logistics. This protection includes: quantity protection; Quality assurance; Prevent disaster.

(2) Logistics service quality.

Logistics service quality is an important content of logistics quality management, because the logistics industry has a strong service nature.

Logistics industry belongs to the tertiary industry, which shows that its nature mainly lies in service. Therefore, the quality goal of the whole logistics is its service quality. The quality of service varies from user to user, so it is necessary to master and understand the needs of users.

(3) the quality of logistics work. Work quality refers to the quality of specific work in each link, type of work and post of logistics. Work quality and logistics service quality are two related but not identical concepts.

The quality level of logistics service depends on the sum of the quality of each job. Therefore, work quality is the guarantee and foundation of logistics service quality. Pay attention to the quality of work,

The quality of logistics service will be guaranteed to some extent.

(4) The quality of logistics engineering.

Logistics engineering is an overall engineering system supporting logistics activities, which can be divided into two categories: overall network engineering system and specific technical engineering system. Its main function is to support circulation activities, improve the level of activities, and finally realize the effective transfer of transactions.