What is the operation mode of virtual nursing home?

The operation mode of the virtual nursing home is that the system automatically generates the service items needed by customers through the analysis of their living needs, and after the customer confirms, the service center assigns service providers to provide on-site services for customers.

With a click on your mobile phone, you can make an appointment for the elderly. As soon as the appointment time arrives, the service staff will come to provide services. At the same time, the system not only records service information such as time, place and content, but also realizes credit card payment and service evaluation.

Compared with the traditional way of providing for the aged, the virtual nursing home is a "nursing home without walls", which does not need fixed buildings as support, unified beds as enrichment, but only a virtual information service platform. Although the form is virtual, the service it provides is real.

For the elderly, this new way of providing for the aged liberates them from the "nursing home" and obtains a more secure and adaptable home life.

For the market, this way of providing for the aged makes full use of social resources, realizes the combination of socialization and marketization promoted by the government, greatly reduces operating costs through large-scale operation, and has great advantages in market competition, which is expected to become a new trend of providing for the aged in the future. However, these seemingly promising virtual nursing homes are still in the period of development and perfection, and they still face many challenges.

Development Status of Virtual Nursing Home

First, the issue of funds.

The clients of virtual nursing homes are mostly "three no-elders" and disabled and demented elders, which determines that the consumption structure of virtual nursing homes has a high proportion of government consumption and less spontaneous consumption. According to a survey, 95% of the home-based care services provided by some companies in a year are purchased by the government, and only 5% of the people spontaneously consume them.

Although this mode of home-based care for the aged does not require much funds, the maintenance and upgrading of the system, the training of employees and the improvement of salary still need some funds, and the lack of market-oriented operation is not conducive to the formation of a virtuous circle of virtual nursing homes in the long run.

Second, there is a shortage of service talents.

The heads of civil affairs departments in some provinces said that in the past two or three years, none of the more than 50 students majoring in old-age care in a local university engaged in old-age care services after graduation. After all, compared with the pension industry, the income of Yue Yue, cleaning staff and other posts is more attractive.

However, if the practitioners of old-age care services are not professional enough and their educational level can't keep up, then the old-age care services they provide will be difficult to match the lifestyle of contemporary people. In addition, the virtual nursing home also faces many difficulties brought by the information "island" and poor coverage.

In order to continuously release the advantages and potential of virtual nursing homes and make them better serve the society, it is necessary to further increase investment and introduce running water to help them upgrade.

On the one hand, we should optimize the service. By coordinating all kinds of resources, we will improve the degree of specialization of talents and improve the intelligent, convenient and scientific level of old-age services. Strike while the iron is hot and hard. There is no market if the service is good.

On the other hand, it is necessary to copy, promote and publicize the virtual nursing home. While striving for consumers with services, virtual nursing homes should also open up the "last mile" of service supply, and realize the accurate docking of old-age care services and the needs of the elderly.