Traditional Culture Encyclopedia - Traditional culture - The development direction of traditional tourism reception industry management
The development direction of traditional tourism reception industry management
Digital transformation and personalized service.
1, digital transformation. The business management of traditional tourism reception industry needs to digitize business to improve efficiency and customer experience. Online booking systems, mobile applications, social media and other tools can be used to simplify the booking process and manage customer relationships.
2. Personalized service. In order to meet the needs of customers, the traditional tourism reception industry needs enterprise management to provide more personalized services. According to customers' hobbies and preferences, we can recommend suitable travel routes and activities for them.
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