Road complaint telephone

When making a road complaint, you can call the national transportation service supervision telephone number 12328.

In fact, the 12328 hotline is a national unified transportation service supervision telephone, and its business scope covers roads, waterways, road transportation, urban passenger transport, maritime affairs, search and rescue and other business fields. You can directly call 122 to complain about road congestion.

Need a real complaint. After the "12328" service hotline is opened, the "96266" telephone for road administration and the "96520" telephone for transportation administration will be used in parallel with the "12328" telephone, which will be automatically transferred through hotline navigation, and citizens can still get corresponding services by calling the corresponding complaint telephone.

Highway or railway administration

Road administration is the law enforcement team of the traffic system, which is mainly responsible for protecting road property rights according to law, investigating and punishing all kinds of behaviors that violate road administration laws, regulations and rules according to law, inspecting and supervising highway maintenance operations and highway construction according to law, managing the building control areas on both sides of the highway according to law, and inspecting and supervising the setting of road signs and markings on the sections under its jurisdiction.

Highway management is an integral part of China's administrative management. Road management refers to the administrative management of highways by highway management institutions in accordance with national laws, regulations and rules, with the purpose of ensuring the quality of highway use and improving the social and economic benefits of highways. The objects of road administration include natural persons, legal persons and other organizations, material support, time and space resources and information resources.