How to find the location of a lost Huawei cell phone

Prerequisites for finding your phone:

1. device on, 2. device connected, 3. log in to your Huawei account, and 4. enable Find Device, all of which must be met in order to use the Find Phone function

Operation on computer:

Search for the cloud.huawei.com website on your computer's browser, and then log in to the homepage of cloud.huawei.com using the same Huawei account password as that of the lost device. Search for cloud.huawei.com through your computer browser, use the same Huawei account password as the lost device to log in to the homepage of cloud.huawei.com, and click Find Device.

Operation on cell phone:

Search the official website of Cloud.huawei.com through cell phone browser, click the computer version at the bottom of the page, log in to the homepage of the official website of Cloud.huawei.com with the same Huawei account password as that of the lost device, and then click Find Device

Locating the device:

After the successful log-in of Find Device, select the device to be located in the list of devices, and then jump to the "Find Device" page. After successful login, you can select the device you want to locate in the device list, and then jump to the map locator page. The device online locator icon appears green, and the device offline or device not online locator icon appears gray.

1. If there is no device in the Find Devices list, you have not turned on Find Devices and cannot use the Huawei Find Devices feature;

2. If you locate a device offline, the device may not be powered on or connected to the Internet, which may not meet the conditions for Find Devices;

3. If you locate a device using Huawei's proprietary browser with the smart no-map mode enabled, the map may not be displayed correctly.