What are the logistics business processes?

Receiving goods: mainly according to the customer's requirements or contacting the company's salesman to receive goods. Generally, large-scale logistics companies have their own long-term cooperation and large numbers of customers. Some LTL customers usually find it themselves and deliver it to their homes.

Delivery: this is also according to customer requirements. Bulk goods generally require logistics companies to pick up the goods at home.

Loading: mainly operated by the operation department, and corresponding arrangements will be made according to the time limit required by customers. The principle of loading is to maximize the use of vehicle space. Note: porters should take customers' belongings seriously, and don't drop or throw them at will.

Transportation: The main reason is that the driver started driving. This should be self-evident. Communicate with the driver when you want to stand in case the driver is lazy.

Arrive at the distribution center: unload after arrival, and the unloading speed must be fast. It is best to have your own porter, who can unload the goods at any time. If not, there must be porters with long-term cooperation, and there will be such people in general logistics parks. When unloading, the goods can be put together according to different places, and some goods can also be loaded directly (after passing the car, they can be loaded directly from the truck to the delivery truck). Note: porters should take customers' belongings seriously, and don't drop or throw them at will.

Distribution of goods: make specific arrangements according to the arrival place and time limit, and then load the car. The first shipment will be packed later, so as not to take it out.

Delivery: This process is very important. In fact, timeliness and integrity are the most important in logistics. The operator at the arrival place should make a concrete analysis according to the specific arrival situation, and some goods that need to be transferred should be transferred in time. Self-delivered goods should be delivered in time according to the time limit (time limit), and those that cannot be delivered in time should communicate with the consignee and consignor in time (integrity).

Customer receiving: Before delivery, the customer service or delivery driver should contact the customer in time to communicate the delivery time and whether there are unloading tools or even routes after arrival. This is very important. Sometimes the driver delivered the goods too late, and the consignee refused, so the wasted and delivered goods were blocked, and it was very troublesome not to unload the car when they arrived. It is also important for customers to sign for it. It depends on whether the customer has written anything else on the signing form to avoid unnecessary disputes.