How to buy a train ticket

You can buy train tickets online or offline, and the operation process will be different in different ways.

Online shopping: Generally, there are many channels to buy train tickets online. In general, the first choice is the 12306 software introduced by the railway authorities, which is relatively safer and more reliable, and customer information will not be easily leaked out.

Moreover, after purchasing tickets on 12306, you can go through the refund or change procedures directly on 12306, or you can use a third-party ticketing software to purchase tickets.

There are two main ways to buy offline: self-service ticket vending machine and manual ticket window.

If passengers choose to buy tickets on the self-service ticket vending machine, the specific operation process is to select tickets on the screen of the self-service ticket vending machine first, and put the ID card in the designated position for identification. Then choose the starting point, destination and travel time. After the ticket is checked, choose the right train, then choose the seat and submit the order. Finally, choose the appropriate payment method. After the payment is completed, the ticket has been purchased successfully.

If you buy a train station at the manual ticket window, the operation method will be simpler. You just need to submit your ID card to the staff, then tell them your travel time and destination, then choose the right train and pay the relevant fees.

Matters needing attention in purchasing train tickets

1, I suggest you use your familiar ticket purchasing system, and be sure to understand the rules and operation methods of ticket purchasing.

2, online booking must pay attention to network security, mobile phone environment or computer operating environment is not safe, you can carry out anti-virus in advance.

3. Be sure to use a valid ID card. One ID card can only buy one ticket for the same train on the same day, which means that if you need to help others book tickets for the same day, you need two ID cards.

4. Ensure that the balance in the paid wallet meets the demand for deduction. If the deduction is successful but the reservation fails, don't submit the order repeatedly and report the situation directly to the customer service. If necessary, you need to provide screenshots, and you need to handle your own identity information before you can give it to others.

5. Complete the payment within the specified time. If it is missed, it needs to be resubmitted. Change of visa and refund need to be handled 2 hours before driving.