How many days does Tmall seller not deliver goods?

Tmall sellers have no agreement to deliver the goods within 72 hours after payment, and fail to deliver the goods according to the agreed time after the deadline. If the Tmall seller agrees on the delivery time by himself, the seller must deliver the goods within the promised time according to the agreement after the buyer pays; If there is no agreement between the seller and the buyer, the seller shall deliver the goods within 72 hours after the buyer pays; If the seller participates in official activities, the agreed delivery time shall be subject to the time required by the activities.

The seller clicks the "delivery" button, but actually fails to deliver the goods within the agreed delivery time; The delivery time of the seller shall be based on the time recorded by the courier company system.

Extended data:

There is indeed a situation of not delivering the goods according to the agreed time (including violating the commitments such as delivery time, transaction price and delivery method). ). After receiving consumer complaints, you should take the initiative to pay liquidated damages.

The amount of liquidated damages for complaint is 10% of the actual transaction amount of the goods, and the maximum amount of compensation paid by the same buyer and seller within 24 hours shall not exceed 100 yuan, and the minimum amount shall not be lower than that of 5 yuan. If the seller fails to take the initiative to pay the liquidated damages before Taobao decides that the complaint is established, it must pay the liquidated damages to Taobao in addition to paying the liquidated damages to the buyer.

Tmall-What are the specific circumstances of violating the delivery schedule?