Traditional Culture Encyclopedia - Traditional customs - Who knows how the enterprise framework is done?
Who knows how the enterprise framework is done?
Enterprise management work is is a set of science, practice, Human nature of the specificity of the work. It covers a wide range of content. It requires each department of the enterprise to be hierarchical, to quantify and refine the process. At the same time, it is determined by the construction of the entire framework structure of the enterprise and the implementation of the functional departments. Here, for how to introduce and implement the modern corporate management model, how to establish the process of practical implementation can be suitable for the current state of development of the enterprise to elaborate.
Modern corporate management model in many small and medium-sized enterprises in the gradual implementation of the "five horse-drawn carriage" management system, combined with the actual situation of the enterprise and the direction of development for gradual improvement. Overall there are five elements: organizational management, personnel management, production management, financial management, marketing management.
Organizational management:
In this management content will be established for the overall operation of the enterprise's organizational structure (see corporate organizational chart). The above enterprise organization can make the enterprise in the management to achieve a clear division of labor, clear responsibilities.
Here will draw up and implement the Organization and Management System which is suitable for the overall planning of the enterprise. That is, departmental job functions and job responsibilities. Specific workflow is explained in the following elaboration.
1, the formulation and implementation of the work functions of the enterprise departments. Mainly the department is responsible for the scope of work and responsibility.
2, the formulation and implementation of the enterprise's job duties. Mainly the actual work objectives and responsibilities of each position, the establishment of the first responsible person, the implementation of the first question system and 80:20 principle.
Two, personnel management:
Here will be the formulation and implementation of the overall planning for the enterprise's "personnel management system". Mainly the establishment of various rules and regulations of the enterprise. Its content is mainly from the personnel selection and recruitment, personnel training, personnel adjustment management, personnel assessment and evaluation, employee incentives, employee attendance management and personnel file management and many other aspects. Realize the enterprise management process, there are rules to follow, there are laws to follow.
Three, production management:
Here will be formulated and implemented for the overall planning of the enterprise's "production management system". Mainly the establishment of the production process, each process to establish quality control points (by the quality inspection department for the production of various indicators of the internal control process), the process of service consciousness, the realization of the system of responsibility at all levels, personal interests and quantitative indicators linked to reduce cost consumption and process errors, reduce the incidence of defective products and waste products. At the same time, the development of process operating procedures at all levels of job responsibilities (production system staff labor discipline, process discipline, quality standards and other processing (scoring system)).
Four, financial management:
Here will be drawn up and implemented in the overall planning of the enterprise suitable for the "financial management system", mainly on the enterprise costing, capital turnover, approval procedures and other aspects of the regulations.
Fifth, marketing management:
Marketing work is quite prominent in modern business operations, the need for operation and sales of two links to complete. Its substantive work requires innovation, development and pragmatic thinking to complete. Specific instructions are set out below.
The above aspects are the general outline of enterprise management. On the ability to effectively implement and execute is crucial, otherwise it can only be on paper.
Sixth, for the organizational structure of the relevant departments and personnel of the substantive issues described:
(A) Office:
1, security: the initial reception of foreign personnel registration work, the need to establish communication with the office staff in advance before whether to receive. The receipt and upload of foreign documents. Employees in and out of supervision. Vehicle entry and exit inventory registration. Factory safety, four defense, environment, facilities, lighting, construction and other aspects of the inspection and report.
2, cafeteria: food standards, health, procurement of property inspection and cost accounting. Management and arrangement of dining staff and other issues. Less waste.
3. Dormitory: management of lodging personnel (especially the placement of foreigners). Environmental health and property management issues.
4, foreign affairs: handling or directly reported.
5, health, environment, facilities: the use of "share area plan" to determine the division of responsibility. At the same time can be used "site management inspection" to find and solve problems, weekly, monthly, quarterly, annual summary of the situation.
6, labor insurance, welfare: labor insurance to implement the management of the regular fixed-rate issuance or a long time for a new one, to prevent arbitrariness.
7, vehicles: driving records and 100 kilometers of fuel consumption or a large charter system.
(ii) human resources:
1, recruitment: by the head of each department of the enterprise to report recruitment positions, to determine the job recruitment standards and conditions, and organization of the interview process.
Process: the release of recruitment positions → fill in the recruiter selection form → selection → notice → interview or written test or the actual operation of job skills (provide relevant qualification documents) → introduction of the enterprise profile and relevant management documents and regulations → review → trial or employment → introduction of the enterprise personnel
2, training: mainly in terms of job skills, competence and quality. Enterprise management system and corporate culture. The use of meetings, visits or commissioned in the form of training (determine the agenda). Training emphasizes the authenticity of the test questions in the form of merit-based recruitment, selection, promotion, and reserve talents. Special positions should be regular training (accounting, electricians, mechanics, computers and other aspects of the staff).
3, labor and management: mainly the implementation and approval of the attendance system.
Process: sign in (in and out of the factory time, take back) → janitorial supervision → supervisor review → competent department report → the first person responsible for the audit → statement → approval → report → issue.
4, performance: daily work assessment and year-end evaluation work. Determine the best employees, excellent employees, advanced employees (necessary to establish a special contribution to employees). Which covers the daily basis of reward and punishment documents. Take the form of proportional distribution, differential election or quota.
5, files: the establishment of departmental code → document ledger → input → output → loan vouchers and other procedures.
6, rewards and penalties: in accordance with national laws and regulations on labor and employment, and the implementation of the enterprise "personnel management system" of the relevant provisions of the implementation.
(C) on the enterprise text synthesis and ISO9001: 2000 quality management system certification of the situation:
1, the enterprise text synthesis: send and receive documents in the format, content and archiving, confidentiality issues.
2, ISO9001: 2000 quality management system certification internal audit and annual audit work, this work is very complicated.
(D) Procurement:
Fixed-point, pricing, implementation of the procurement plan reporting and approval procedures to achieve high quality and low price (comparison of goods), to prevent the phenomenon of buying high and selling low. Which involves reasonable procurement, price, funds, invoices and other issues. Approval of the financial sector and custody, acceptance of the use of the department.
Seven, the production department:
(a) each workshop: the workshop director is responsible for the system. There is an evaluation of the staff's labor discipline, work ability, work efficiency. Complete the work plan. Supervision of product quality, safety, performance appraisal, etc., scheduling production and involved in the summary of the situation (morning meeting). Reinforce the effective implementation and control of process and quality control points.
(ii) equipment power: to ensure the normal and reasonable operation of equipment power. Repair the old and make good use of the waste. Discovery and treatment of hidden safety hazards in the production process. Active cooperation in the "site management inspection". Do a good job in production, installation, repair, overhaul program and project implementation of qualified delivery. In short, it is a service department.
(3) boiler: on large, medium and small repair work and to ensure normal production, under the equipment power. Especially on the overall operation of the boiler (induced draft, blast, dust removal, coal quality, softening water quality and other conditions), winter heating, make a good record of the work, and at the same time on the run, risk, drip, leakage problem processing.
(d) custody: the division of duties in this department and departmental attribution issues to be established. Custodial work is quite important. Should be in accordance with ISO9001: 2000 quality management system certification requirements for the implementation of finished goods, semi-finished products, marking and intact rate, the establishment of accounts and inventory of the actual inventory to prevent backlogs and waste. Receiving, borrowing, use of the situation, the entry and exit procedures of the level of perfection, while the reasonable coordination of finance and production.
Eight, quality control department: quality control department is to protect the entire process operation and finished products, semi-finished products of the key departments. In the department's functions should rise. Its decision on whether the product can ensure qualified production out and the occurrence of unqualified products. Quality inspection personnel and production workshops work closely together to improve the process of operating procedures, to achieve "unqualified semi-finished products will not be transferred to the next process, unqualified products is the standard of work of waste. Each quality control point has a laboratory standard and basis for implementation at all levels, to check the laboratory indicators to ensure the accuracy of the product process.
(a) Laboratory: strict control (in the form of tables) of each quality control points and quality standards, while the ISO9001: 2000 quality management system certification has a good ability to implement.
(ii) Measurement: Responsible for the accuracy of various measuring tools and control of raw material rationing control of products.
(iii) technology: improve product qualification rate, yield rate, improve the process flow and technical standards, enhance learning and reduce consumption costs.
Nine, the marketing work of the problem described:
Enterprise marketing work can be said to be the key to the survival and development of enterprises. With the increasingly brutal market competition, the various departments in the enterprise and all the work should be closely around the enterprise's marketing work to carry out. No marketing enterprise of any behavior is a piece of paper, so the work of the enterprise in addition to marketing are subsidiary and service. Marketing work is not through the simple text can be realized, it needs to set innovation, pragmatic, development of attitudes and ideas to complete. Marketing work needs operation and sales to realize. Operation is a planning process, and sales is a process of implementation, they are complementary.
Any product introduced into the market needs a good program, the basis of this program comes from a keen and scientific vision of the market research. Which will be able to sell the product needs to be a good product positioning, market positioning, program positioning, customer service positioning, price positioning, market support positioning, positioning of personnel, methods of positioning and so on. For the homogenization of products and competing markets to have a full understanding of the product to highlight the selling points and market demand points. Especially in the product market network to build a breakthrough is quite difficult. Now the market is also gradually have channels on the construction step by step to the access to fine-tuning and terminal construction up.
(I) international market: should be based on an understanding of the situation to increase market share, to minimize the risk. Because the market operation is not a question of how much money to invest, but the problem of risk. If you can avoid the risk to be able to control the basis, and then the big market capital can be invested, and vice versa, even if the high profits, there is a penny of risk should not be implemented.
(B) the domestic market:
1, the choice of sales talent, the establishment of market networks and enterprise regional authorization issues.
2, the innovation of marketing ideas. Ideas determine the way out.
Which: the innovation of the sales approach: not related to the market network can be achieved related to the establishment of the product network (such as feed sales can be made with the help of veterinary medicine, slaughter. Fertilizer sales can use the postal network)
Customer seeking mode of innovation: telephone communication, the Internet, exhibitions, etc.
Product selling point of the appeal of innovation: to solve the customer's concerns and focus on the problem, to promote sales and improve technology.
Innovation of product purchasing cycle: attacking other competitors' market weaknesses to loot resources, strong alliances and so on.
(C) customer service center: all for marketing services. The main customer file management, customer communication, negotiation, sales contracts, purchase orders, product specifications, models, bargaining, display and business correspondence, the development and implementation of sales plans, warehousing arrangements, coordination, marketing staff training, assessment, management and so on
Ten, the Ministry of Finance: strictly in accordance with the "financial management system".
Eleven, on the management of several prominent issues in the business of a few points:
(a) business meeting: the purpose of the business meeting is to summarize the weekly, monthly, quarterly and yearly work situation. Carry forward the achievements and correct the mistakes.
1, the determination of time: the seriousness of the time, the participants.
2, the meeting's agenda: the work of the report (a period of time have done what, to do what, how to do). Outstanding issues of discussion, resolution. The deployment of work and the completion of the task briefing, the next issue of documents.
3, the meeting held by the seat of the people and the spirit of the meeting to convey.
(2) the enterprise departments, positions, personnel division of labor issues.
The implementation of fixed posts, fixed staff, fixed wages. In the enterprise management documents to clarify the sense of responsibility and the scope of work, so that people make the best use of their talents, each do their jobs (when necessary to implement staff reduction and efficiency and departmental mergers). To implement the first question system for problems arising in the work, can not be reported and dealt with at a higher level, to strengthen the responsibility that can not be, the implementation of the capable, the mediocre, the mediocre go. Competitive recruitment (appointment letter and job performance pay approach).
(3) on measures to reduce work errors, reduce cost consumption, and motivate employees to work.
1, the implementation of the post first question system and 80:20 principle.
2, the implementation of production and sales plan of the package system, wages and salaries linked to the completion of the plan.
3, the implementation of marketing ideas to all departments of business management, each post up to realize the ideological approach to full marketing.
(D) corporate culture:
1, the implementation of corporate image project. Successful introduction and implementation of modern enterprise VI and CI recognition system.
2. Enrichment of employees' cultural life and the relevant provisions of welfare treatment.
3, the love and dedication of employees, compliance with the rules and regulations continue to strengthen.
4, to the staff of the learning consciousness.
(E) to the enterprise human resources situation to implement the hiring, appointment and reserves.
Enterprise development of human resources issues are becoming increasingly important, there are many enterprises are developing rapidly from the outstanding performance of human resources work. There are many companies in the position of outstanding performance of talent, the need to leadership positions up, recruitment is important, but the internal training of talent is also very necessary. Timing, location, and people. One of the "people and" problem is not simply a matter of coordination of the work of the staff, more importantly, the ability to explore the talent and talent concept of innovation.
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