What are the three ways of information management?

1. What are knowledge management and enterprise management?

To understand the above problems, we must first understand what knowledge management and enterprise information management are. APQC (American Committee on Production and Quality) defines knowledge management as: knowledge management is a strategy that an organization consciously adopts, which ensures that the most needed knowledge can be delivered to the most needed people at the most needed time, so that people can enjoy the information, then put it into practice in different ways, and finally achieve the goal of improving organizational performance. Enterprise knowledge management is an information-based activity, which creates tacit and explicit knowledge through organizational learning and is responsible for how to have the right knowledge at the right time and place. Bill Gates, president of Microsoft, believes that knowledge management does not start from technology, but from business objectives, processes and understanding of the need to enjoy information. Knowledge management is to manage information flow, send correct information to people in need, and let them take action quickly according to the information.

Chinese and foreign scholars generally believe that information is a very important resource for enterprise development. As a kind of resource, information not only has general availability and value, but also has the characteristics of enjoyment, historical accumulation, timeliness and repeated regeneration. The system is an organic whole composed of several interrelated and mutually restrictive independent components, such as managers, production workers, technology, management, methods and organizations, and production equipment. And the production enterprise is a system for the same goal, that is, to obtain profits and produce products needed by society. Then, it is a very important premise for enterprises to establish an information management system and make systematic use of information resources.

Enterprise information management system (EIMS) is a man-machine system that uses modern management ideas and methods, and adopts computer, software and network communication technology to collect, store, process and analyze information in the process of enterprise management decision-making, so as to assist the daily business processing of enterprises until the decision-making scheme is formulated and optimized, and to track, supervise, control and adjust the whole management process.

Judging from the various enterprise information management systems that have been widely used at present, they generally have the following characteristics:

1. In addition to general management software and MRP (Material Resource Planning), OA (Office Automation) and WFS (Workflow System), most software needs to do a lot of requirements analysis. Consultants (mostly experts in the industry) and employees at all levels of the enterprise have made a lot of modifications according to the actual situation of the enterprise on the basis of earnestly summing up past experience and enterprise development requirements. Therefore,

2. Most systems design enterprise information management systems from the perspective of enterprise strategy on the premise of overall consideration. They are systematic and holistic from the perspectives of enterprise personnel management, product management, system authority management, sales management, procurement management, production management, quality management and other systems, considering the realization of strategy and the correlation and constraint between information.

3. Have accumulated and enjoyed historical knowledge. The enterprise's information management system can store the key data of all departments and employees' daily work in the database, which can be easily accessed and called according to the authority.

4. Support decision-making. All kinds of data can be processed by computer to get various analysis results from different angles, and decision makers can get relevant information at the first time through alarm reminders.

5. Dynamic characteristics. Because of the timeliness and relevance of information, when an information element in the system changes, all other information related to it will change. At the same time, because the external environment and internal elements of the enterprise are dynamic, the system also needs to be able to adapt to this change.

Second, the role of enterprise information management system

From the above concepts and characteristics of knowledge management and enterprise information management system, it can be seen that enterprise information management system has great support and guarantee for the improvement of enterprise knowledge management level, which is embodied in:

1. Publish knowledge to ensure that everyone in the organization can enjoy it. Without computer, software and network communication technology, enterprises usually publish knowledge in the form of meetings, documents and books. In addition to the high cost of publication, the speed, quantity, update, acquisition and access of knowledge are greatly limited. Enterprise information management system has effectively solved these problems, greatly reduced the transaction cost of knowledge information, greatly improved the transaction quality and efficiency, and effectively played the role of knowledge in enterprise productivity.

2. Ensure the timeliness of knowledge acquisition. The information management system has solved the obstacles across regions, time, units, departments and employees. As long as they have authority, knowledge demanders can quickly find all kinds of knowledge they need through the system. For example, the current EIP- enterprise information portal can solve the problem of information and knowledge exchange between enterprises. In addition, the enterprise information system can be connected with relevant networks, automatically screen, classify and collect information according to the needs of members in the organization, and send it to those who need it in time according to the needs of members, thus solving the problem of timeliness of knowledge.

3. Promote the transformation of tacit knowledge of organizations or individuals into explicit knowledge, and ensure the effective transformation between them. Before the enterprise has no information system, the knowledge and experience of employees only exist in their own minds, and the knowledge of departments is also in this department, and the information presents an island state. Forgetting, brain drain and poor communication among members lead to the failure to convert tacit knowledge into explicit knowledge in enterprises, and it is difficult to accumulate organizational knowledge. With the flow of people and the passage of time, organizations continue to pay tuition fees, and enterprises cannot form an experience curve, making it difficult to improve production efficiency and competitiveness. Information management system can precipitate personal knowledge, share and integrate knowledge among members, reduce the excessive dependence of enterprises on employees, and thus avoid the uncontrollable situation of staff turnover in some key positions.

Third, how to do a good job in enterprise knowledge management

First of all, we should do a good job in enterprise information management. Knowledge management pays attention to the mutual transformation between explicit knowledge and tacit knowledge, because only by classifying, sorting and refining the knowledge and experience accumulated by domestic and foreign enterprises, that is, explicit knowledge, can enterprises quickly transfer it to employees who need it, that is, transform it into personal knowledge, that is, tacit knowledge, and apply it to every work, can they have an effect on enterprise goals. Information management mainly focuses on the management of existing explicit knowledge, such as written and electronic information. In the information value-added chain, data should be upgraded to information, including collection and selection, organization and programming, compression and refining, classification and navigation, and the external characteristics of information should be processed and organized. On the basis of information management, according to the needs of enterprises and employees, the information content is refined, compared, mined, analyzed, summarized, judged and inferred, and knowledge management is carried out.

Secondly, we should establish a knowledge sharing system. Knowledge management aims at * * * enjoyment and innovation, focuses on solving the problems of information overload and knowledge shortage, and attaches importance to the management of knowledge generation process between people. If the knowledge is not shared with others, it will lead to: (1) the core information is in the hands of the specific implementers, and the management is out of control. (2) The brain drain of enterprises leads to the loss of knowledge assets and a large number of core technologies are taken away. (3) Knowledge islands cause difficulties in coordination and reduce efficiency. Therefore, in the construction of enterprise information system, we should adhere to the core of obtaining internal and external knowledge resources; Taking the production process of products as the core; Taking the mutual exchange and transformation of individual knowledge and team knowledge as the core; Taking the integration of formal communication and informal communication as the core; Focus on solving practical problems; Take the continuous value-added of the value chain as the core and skill training as the core.

Finally, take information construction as a platform for knowledge management. The traditional pyramid organizational structure and interpersonal communication mode are not suitable for the rapid organization, integration and * * * sharing of knowledge in modern society to a great extent, while computer network has created a brand-new platform for the acquisition, organization and * * * sharing of knowledge. Under the network platform, enterprises have formed a flexible organization and a flat information transmission channel. From the perspective of knowledge management, the establishment of information management system organically combines people with knowledge resources, and integrates people, knowledge and practical tasks, which will certainly bring practical results to enterprise management.