Influence of artificial intelligence on banks

Customer service, risk assessment and management.

1. Customer service: Applications of artificial intelligence, such as chat bots and self-service systems, can provide 24/7 services to meet customers' immediate needs and improve customer experience.

2. Risk assessment and management: AI algorithm can analyze a large amount of data, conduct accurate credit risk assessment and complex market forecast. This will help banks to make more sensible loan decisions and optimize capital allocation.