What is digital governance and how does it change government and public services?

Digital governance refers to the ways and methods that the government and public service organizations use digital technology to optimize public governance, public services and social management. The implementation of digital governance can improve the efficiency and effectiveness of government and public services through the application of digital technology, innovate the public governance model, enhance the interaction and cooperation between the government and society, and further improve the government governance system. Digital governance has the following advantages:

1. Improve the efficiency of government and public services: Digital technology can improve the efficiency of government and public services and make them handle public affairs faster and more accurately. For example, through e-government platform and mobile application, online bidding, online payment and online consultation can reduce labor and time costs and improve service quality and user experience.

2. Improve the public governance model: Digital technology enables the government and public service agencies to better understand the needs of the public, speed up information collection and analysis, and formulate more effective policies and plans.

3. Promote the interaction and cooperation between the government and society: Digital technology makes it easier for the public to obtain government information, participate in public affairs more conveniently, and feed back questions and opinions to the government more directly. This helps the government to understand public opinion and promote social stability and harmony.

Generally speaking, digital governance can change the traditional mode of government and public service organizations, innovate and integrate existing resources based on digital technology, improve the efficiency, effect and quality of public governance, realize faster, more efficient, smarter and better public service and management, and further improve the government governance system.