Traditional Culture Encyclopedia - Traditional customs - Tour guide work insights generic sample 5 articles
Tour guide work insights generic sample 5 articles
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Tour Guide Insights 1
? The biggest problem I face is that my knowledge is not broad enough, and if I take a long tour (more than 5 days), I will have the feeling that I have run out of talent. It is understood that this is also most of the tour guides often encountered problems, the knowledge of the tour guide is like a big supermarket of culture, to know astronomy and geography, and know the chicken feather. If a person has the knowledge and ability of a bucket of water, and then go to do a cup of water, I believe it will do a great job. If I want to achieve this effect, I have to keep working hard, read a lot of books, study, study, study again, in this way, the water in my knowledge bucket will become more and more full.
? I also summarized some of the experience in the group:
1. Before receiving the group to understand some of the guests local information (such as: famous tourist attractions, characters, specialties, etc.). In order to and guests have *** with the language, so that they have a sense of affinity for me.
?2: and the full accompaniment to communicate in advance, more than a few expressed the friendly message, for the future cooperation to pave the way.
?3: When the tourists arrive at the station, show a very enthusiastic . Look. Because tourists see the ground guide, the heart will first produce a sense of security, followed by curiosity and speculation. So we have to strike while the iron is hot, to give the guests a good impression, for the tour guide the first impression is very important, because a good start is half of the success.
?4: After the guests stayed in the hotel to go to each room to walk or call to ask if there is any problem. If there will be a timely solution, such as waiting for the guests to find, then the small problem becomes a big problem.
?5: The team came to the first meal must be used well, before the meal I will give guests a clear introduction to the contents of the team meal. In the middle of the meal to greet one to two, there is a problem timely adjustment.
?6: The company's gifts to give full play to his role, with just the right, on their own and the company are good.
?7: I will explain the content according to the level of the guests, interest, complexity and simplicity of the right amount of time, there is a planned counting time. For example, what road, how long, what should be said; what kind of guests suitable for what entertainment activities and so on.
?8: The opening statement is very important. I will not rush to introduce myself after the car, because the guests first came to a strange place will be very curious, I'll wait a few minutes, let them look at the scenery outside the window. When they come back to their senses, someone will definitely say, "Tour guide, what's your last name? Introduce us!" That's when the whole bus is focused on me, so the introduction will impress them. Ride can also make a joke with the person who just spoke, to achieve the purpose of active atmosphere. The person who just spoke must love to be in the limelight, so you can utilize him in many places during the trip. But it must be just right, otherwise it will be a time bomb.
?9: with the guests to close the distance there is a tip, is rapid and accurate to remember the guest's name or address, inadvertently called him a, he will feel that I always pay attention to him. There will be a sense of superiority, all aspects of him will cooperate with me! At the very least, he will not be the first to oppose me.
?10: I think the tour summary can not be ignored, the trip is coming to an end, I will certainly summarize the entire tour itinerary, all the attractions to say, to help the guests to recall, so as not to go back to the future, they forget, to say that there are attractions did not go, which will bring unnecessary trouble. In addition to introduce the places they have not been to, I hope they or friends and relatives to come back later. Ask for their opinions and suggestions with an open mind, and try to make them say what they are dissatisfied with, even if there is a little problem, they will not mention it again when they go back. Finally with gratitude. Thank them for their support and cooperation in order to make this trip to a successful conclusion, showing the desire to look forward to reunion.
? My feelings:
? I think a qualified tour guide should have: rich cultural knowledge, strong organizational resilience, high sense of responsibility. Because a group of travel agencies to the guide is his trust, the guide's good or bad directly related to the interests of the travel agency and reputation, no matter how big or small the group should be like the first time to take the group as serious and cautious. When encountering problems, you can not escape, to solve the problem on the spot, can not be brought back to the organizing company.
? Tour guide work is to deal with people in the industry, in order to deal with people, it is necessary to understand a variety of people's character, what character with what approach to treatment. However, I think the most important point is still their own first learn to be a person. Treat guests as caring as treating loved ones, not only to care and thoughtful, only caring is not thoughtful is useless. Many people will say: "like treating relatives? I can not do!"
? But I firmly believe that pay and return are directly proportional. As long as you pay sincerely you will be famous and rich.
?? Tour guide work insights 2
? From the preparation of the tour guide examination to the end of the examination, and then to receive the tour guide qualification certificate, and finally to the replacement of the tour guide card, a year from the time of little knowledge of the hometown to now proud of, from the books word for word, to the actual stepping on the stone to explore the roots of all of this, and time and time again with the training is indistinguishable.
? From it, we learned as a tour guide how to do to make tourists feel at home, how to introduce the city along the way, how to introduce the city when the introduction of the needs of the guests, how to observe the guests, how to observe the guests, how to pick up the group to send the group, the detailed introduction of each point I believe that is not just for the sake of training us, but more than ten years of tour guide career to hone out the subconscious behavior.
? Tourist guide class sales, recommend the process of tourism products is to promote their own, which includes interpersonal relationships, personal sincerity sales, the relationship between a person has the quality of successful people. Often visit the bookstore, there are books called "details determine success or failure" and "character determines destiny" and so on. Said to do before being a person, to be a person for others to consider, will be more than the heart and so on. Each of these points are a tour guide should have, so a good tour guide is indeed a successful person, and more successful place, lies in the work of the "freedom". People are yearning for freedom, yearning for unrestrained life, which can not be measured in money wealth, tour guides enjoy "free body" at the same time and have most people can not reach the material wealth and spiritual wealth, this enviable side of the belief is that many people enroll in the tour guide reason.
? But it can not be denied that the tour guide itself is not as imagined that play around, get away with it. Imagine, if a person to their hobby as a job. Every day face, he will continue to "love" this work? It is difficult, I think, of course, good at adjusting their own mentality, except for those who are in most areas belong to the category of strong, they can always adjust themselves according to the environment, perfect themselves. Therefore, I think it would be better to add mindset training to tour guide training. For people who just got the certificate ready to enter the tour guide industry, more or less to do the tour guide have a vision, seems to be able to immediately out of poverty and into the modernization of the rich, but ignoring the tour guide behind the pain, sweat and tears. Behind all the success there must be unknown pain, stick to the people, must be with a smile.
? So, be well prepared, escorted by learned skills and knowledge, with a child's curiosity and a wise man's heart humble attitude to deal with, and then the difficult will become simple, and then the hard will become sweet!
? Guide work experience feeling 3
? The two-day tour guide annual review training is over, very fortunate to participate in such training, in this year's training is the most profound feeling is a change.
? The previous training always set a date and then go to the training. This time, tour guides can choose their own shifts, which will avoid the situation of not being able to attend the training on the specified date. For tour guide training, I am still very willing to participate, because after all, I have led a year of tours, and there are a lot of insights, experience, and of course, there is also some confusion. Every year at this time to participate in training, the Tourism Bureau has arranged a wealth of courses, invited a lot of first-class teachers on-site explanation, every year after the end of the training, I feel that the growth of a lot of wisdom. Moreover, during the training period, you can see a lot of fellow tour guides, say hello to each other, talk about their own work, listen to other people's insights, Confucius did not say "three people must be my teacher", learn from each other, each other's progress.
? This year I participated in the senior workshop, although I'm not intermediate tour guide (for various reasons failed to participate in the examination), but from the tour guide, I have gone through the course of ten years, so I have the honor to participate in this workshop. One of the big thoughts this time is that the level of the training has been upgraded. In the previous training, I was just thinking about how to be a good tour guide, how to improve my level of explanation, and how to be a tour guide to satisfy the tourists. And this time, after listening to the class, only to find their original idea is how shallow, in fact, a good tour guide also has to have a sense of management, in the group at the same time, but also to build their own travel agency, the construction of the tourism industry, only the revitalization of the entire industry, the travel agency benefits, will have their own success. A good explanation of the tour guide is at best a good technical workers, but do a good job of business management, then, not only will bring more opportunities, tourists will also experience more convenient, more comfortable service, will be more willing to pay out of the money bag to more places to travel.
? Think about the current tourism industry, one of the biggest drawbacks is the phenomenon of ripping off tourists, making the tourists to participate in the tour group also feel uneasy about the tour guide and even the driver is one hundred and twenty watch out, so that even if you are sincere for the guest service, he did not listen to you. In the long run, can only be a negative impact on the tourism industry, each of our tour guides have the obligation to change this status quo from now on, relying on the strength of each of us to hold up the new tour guides new world, so that many other tradesmen impressed us, so that everyone's self-confidence and self-esteem in the new horizons to a new height.
? The bell of the new year has rung, farewell to the end of the world in 20xx, I look forward to the new year to see new changes.
? Guided Tour Insights 4
? In order to enable our new teachers to adapt to the teaching and research work as soon as possible, the school deliberately arranged a pre-service training for new teachers. Although this training time is very short, but the content is very rich, including the basic quality of teachers' lectures, courage, unity as the theme of the expansion of training and basic teaching skills training. The short teacher training has benefited me a lot, I feel a lot, so that I have expanded my knowledge, broaden their horizons, so that I have a deeper understanding of the mission and responsibilities of teachers, so that I am clear, but also make me y aware of their own shortcomings. Now I will summarize my own experience as follows.
? First, the teaching profession has a more profound understanding
? "Teachers, so preach, teach, solve puzzles," this is my understanding of teacher ethics before the training, that as long as the textbook lessons, for students to answer questions on it, but in fact this is the most basic requirements as a teacher. Teachers not only preach, teach and solve problems, but also their behavior and conduct in life, principles of conduct and so on will bring influence to the students. Teachers are not only transmitters of culture, but also role models. Students have "to the teacher", is to do a sense of identity, and the teacher's personality power is intangible, immeasurable. Therefore, teachers should become the student's guide. In short, the moral character of the body, the body to teach, in order to become a qualified teacher.
? Love and dedication, dedication is the core of teacher ethics; set an example, as a teacher is the fundamental teacher ethics; people-oriented, caring for students is the soul of teacher ethics. Indeed, to become a teacher, you must be serious about teaching, the profession as a career to do; must be based on their own moral charisma, academic charisma and temperament charisma for the students to do the example; must be able to become and the students "heart" of the beneficial friends. This requires teachers must understand pedagogy, psychology and other aspects of knowledge, to understand the psychological characteristics of different students, psychological confusion, psychological pressure, etc., can give them timely help. Cultivate students' healthy psychological quality, which is the key for teachers to become managers, teachers have strong organizational leadership, management and coordination skills, in order to make teaching more efficient and promote the development of students.
? Second, the teaching and research of both hands
? Higher education is significantly different from basic education. Higher education should emphasize the training of professional skills, the cultivation of innovative consciousness, and advocate research-based learning. This is particularly important in today's knowledge explosion. As an educator, it is impossible to teach students all the knowledge and latest research results that have been accumulated in a limited period of 20xx years. This requires knowledge disseminators of teachers in various teaching and learning processes, to specific professional knowledge as a carrier for students to carry out knowledge acquisition ability, basic professional skills and innovative thinking training, so that after the students to the workplace, they are engaged in their own work with the ability to innovate and improve, which is much more important than simply imparting knowledge.
? To achieve the above goals, teachers are required to seriously prepare for the class, and strive to make the class lively, rich in cases, clear thinking and focus. This requires teachers to have a broad knowledge of the cutting-edge field of information has a wide range of understanding and hunting, good at heuristic teaching, more interaction with students, to ensure that the content of the courseware is rich, diverse forms of homework, to discuss the issue of the group as a unit to learn a lot of books do not have things.
? Therefore, in higher education, in order to improve the quality of teaching, teachers must have rich experience in scientific research and excellent scientific research quality and ability. This requires that modern university teachers should strive to deal with the relationship between the two, can not focus on scientific research and relax the importance of teaching, and can not let teaching become a reason to give up and affect the scientific research. Should be as much as possible to rationalize the relationship between teaching and research, to do both teaching and research, research to promote teaching, do not miss the double harvest.
? Third, the expansion of training - the power of the spirit
? Yanjiao expansion base to carry out expansion training gave me great inspiration. First, each project has a clear goal, all the planning and implementation of the team is to complete the goal. In the future work and life, we meet the goal may not be specific, "success" standard is also different, but I believe that as long as the goal is positive, can make their own progress and growth, we can and should be for the goal to do our best. Secondly, if a team wants to grow and develop, it can only be invincible and triumphant if it is closely united as a whole. The power of teamwork is unlimited and can create miracles. Of course, this group must have a few members who can make suggestions, which requires everyone to brainstorm, actively participate, and always think of themselves as an inseparable part of the team. Thirdly, before starting the task set by the coach, members must plan the process of how to implement this activity, have a certain program, not blindly, without thinking. When the program is well thought out, it will achieve twice the result with half the effort. Fourthly, each member must have confidence in himself, and must believe that there will always be a suitable part of this task that he can accomplish. When encountering difficulties, they should not retreat, but rise to the challenge. At the same time, members should encourage each other and become each other's spiritual support. The most important point is that members should trust each other and members should trust this collective family. Fifthly, even if we fail, we should not be discouraged, we have to be more and more courageous! But we can not be blind, we must have a good countermeasure, and strive to be better than once, once more than once more progress.
? For us as new teachers, I think it is very useful for us to participate in such activities. Because such activities not only give us physical exercise, but also mature us a lot psychologically. After completing such and such activities, I believe that there is nothing that can't be accomplished if we work hard. Then in my work is also like this, because I do not have a lot of experience, in the management of the class, I am very strenuous, in teaching is also a lot of need to improve, but I firmly believe that, as long as I am open-minded to other experienced veteran teachers to ask for advice, at the same time, their own continuous efforts to enrich their own,
? I will definitely make progress. Although I am not a very smart person, and others may become very good teachers through a year, I believe that through time and practice, I will also slowly move forward.
? For the students' side, I think I should give them more encouragement. When I hear my coach or partner encouraging me during an activity, I am instantly confident and more willing to work hard to accomplish the task. I believe my students are the same way, they want to be encouraged by me more and see my encouraging eyes. So in the future, I will improve on this, encourage my students more and criticize less, so that they can grow up happily in an atmosphere of confidence.
? Fourth, my action guide
? Through the training, I have further defined my own direction and have a compass for future work.
1. Lifelong learning, we not only need to improve their own professional knowledge, but also to learn more aspects, such as pedagogy, psychology, the concept of curriculum reform, etc. At the same time, we also need to learn to do things and people. At the same time, we also need to learn to do things and interpersonal communication. Teachers are engaged in the work of dealing with people, if you can be good at observation, research, thinking, and deal with the relationship with students, parents, colleagues, then relatively speaking, the work will be more comfortable.
?2. Enhance personal charisma, as a teacher, first of all, let the students like you, like to listen to your class, and then like to listen to your guidance. This requires a continuous improvement of personal charisma, in the accumulation of experience to obtain a calm and elegant state of mind, in the process of getting along with students to obtain the trust of students. Books are the best teachers, read more, improve yourself, reflect on yourself in practice, and be a good people's teacher.
?3. Love students, no matter what students do, you have to be sincere, caring and loving students, considerate and understanding students. Let the students feel that you always love them. Sincerity can be a mirror, can also be an invincible weapon, treating students, treating the flower age of young people, in addition to sincerity what else can be used to impress them, to gain their trust? In the teacher's career, I will be in line with the love of students to the profession, resolutely go on.
?4. Continuous reflection, to work from the continuous improvement of their own teaching level is less this link; continuous reflection, improvement. Teaching profession is not the best, only better. In the continuous reflection and accumulation of their own experience and methods, and can deepen this method into a theory, this is the highest state of being a teacher.
? Tour guide work experience perception 5
?20xx April 23rd to April 25th, we are fortunate to have three days of training and learning in Anhui Province Tourism Adult Secondary School. From the first day of training, we all have a big smile, each other have met a lot of peer friends, we are learning together with enrichment. Although the training time is short, but the training organization to our training courses arranged very rich, the training teacher is a tourism unit or tourism school business backbone or senior management. These three days we have a very full, its main content has three points: First, the guide's work awareness; Second, the guide should be more prepared for the etiquette; Third, how to lead a good team. Through three days of study let me learn a lot of knowledge, to master the things I have a deeper understanding p>
? First: the understanding of the guide's work. Before there is no training, I think the tour guide is to be able to eat delicious, see all the great mountains and rivers of the motherland, but I thought wrong, from the first day of my training here, I negate this idea. Tour guide itself is not as imagined that play around, free and happy. Imagine, every day face the same work, even if the "love" is also very difficult, I think the most important thing is good at adjusting their own mind, according to the environment to adjust themselves, perfect themselves. Therefore, the tour guide to be fully prepared psychologically, with the learned skills and knowledge to escort, with a child's curiosity and wisdom of the heart of the humble attitude to deal with, and then the difficult will become simple.
? Second: etiquette, manners. Speaking of etiquette etiquette, it is the traditional virtues of our Chinese nation, the Chinese nation is a gang of etiquette, speaking of etiquette etiquette, many people will say they understand, including myself, seriously do it and how many will? May not do up to standardize the standard. In the second session of the school etiquette, I took a look, about the handshake, sitting posture, the exchange of tablets, banquets, such as the seating of the guest of honor, which are often in contact with the tour guide, and I myself can say that half-understand, do not standard, from the time of the study, I was thinking: in the future of the relationship must do a good job of this piece of etiquette to pay more attention to this area.
? Third: how to lead each group well. This is the focus of our study, leading a good group is easy, leading each group may not be so simple. In addition to your explanation, you must also have two things: one is their own mentality, the second is the ability to observe. Before the training, I think as long as the guidebook memorized, open mouth, will not pause, which means that he is already a qualified tour guide. After three days of training, I realized that this is not the case at all! Imagine yourself as a tourist, you see on the car to a tour guide, he opened his mouth in the "memorization", you will feel not as good as their own book to see the effect is better. Guided tours are a kind of speech, like talking to a friend. You will tell your friends what you know and what they don't, so that you can catch their attention. In order to speak with a flair, you have to be familiar with what you are talking about, that is, you have to have a good mindset, which requires you to love the industry of tourism, you have to like these attractions. If you don't like these attractions, if you don't love these attractions, you won't be able to tell it in a colorful way. When you tell it with your own passionate eyebrows. It is only half the battle. To succeed as a tour guide, indispensable is skill, in my opinion skill is accumulated, in fact not. First of all, what you say should be connected with what tourists are familiar with, so that tourists will have the spirit to listen to what you say. Secondly, do not use generalized figures, to combine with the actual tourists will follow your thoughts. These are only available before the tour, only you have to be prepared before the tour, for example, to understand where the tourists come from, his hometown, or his work and so on, and then also to find the relevant information. Although the tour guide said that the "miscellaneous", should know everything, when you are still a new tour guide, you have to check the relevant information before taking the group, so that not only make you excellent to bring a good group, but also you learned a lot of knowledge, so that the work on a few years, you have really become a "miscellaneous", "Bojia". In addition, the tour guide should also remember some of the jokes, at any time in the process of explaining the insertion of a relevant joke, that will make the explanation of the lively and interesting, so often interspersed with humor and wit, the team's entire journey are spent in a laughter. What have mastered, if not mastered the physiological situation of the guests, the explanation may still fail. This requires the guide to have a keen observation ability. For example, the guests are tired all day, some sleepy, and you are there excited to give them a big speech, even if you speak very well, but the guests did not listen to it, but their sound will be so hit your confidence. At this time you need to know that you are not failing in explaining, but failing in caring about people. So sometimes don't be stingy with your words, take away the care of the guests, which will make you better to lead the group. A tour guide with good observation skills, you know the hobbies of the guests, what the guests are interested in. Guests' hobbies and interests you know, you will be able to lead the group well, which also enhances the tour guide's ability to control the group. Troupe control is not the same for every group, but depends on the guests, that is, I said above the ability to observe. In short, to be able to observe the traveling needs of the teammates very well.
? Hefei City Tourism Bureau organized by the tour guide pre-service training is over, although the time is very short, but, but let me benefit greatly. Tourism Bureau leaders and tourism school experts training speech, more let us fully understand the city's tourism development history and tourism industry in the future development prospects, as well as the City Tourism Bureau on our expectations. We are confident about the future of tourism in our city, and we have our own direction and goal to strive for. We look forward to Anhui's tourism industry can be inserted into the wings of flight, fly higher and higher, to bring the tourists endless shock. This is what I learned in the Anhui Province Tourism Adult Secondary School, I think that although I am still a new tour guide who has not led a tour, but I believe that I will try my best to tell you that I will be a good tour guide in the future with my own practical attitude.
? This is
? Salute!
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