How to do the reward and punishment system within the company?

Company employee reward and punishment system (model), for reference only!

In order to promote and maintain the company's staff work enthusiasm and conscientiousness, the implementation of the spirit of enterprise and business purposes, to ensure the realization of the company's goals specially formulated this system.

Principle of reward and punishment: rewarding excellence and punishing poor, rewarding hard work and punishing laziness, encouraging progress and spurring backwardness.

I. Reward:

Reward is the embodiment of the achievements, motivation, incentives, the company pursues the principle of merit must be rewarded to encourage hard work and dedication of the staff, the company set up the following incentive programs:

1, the best team awards: the end of each year on the management of each department, service, discipline, task completion, business level, collaboration and communication between departments and other departments. The team that fully meets the standard will be awarded the Best Team Award.

Reward: notification of recognition and the award of prizes

2, excellent managers award: according to the company's audit standards for managers at all levels, with reference to the results of the performance appraisal, the year-end assessment of outstanding managers to be rewarded.

Reward: notification of recognition and award of prizes.

3, excellent staff awards: according to the accumulation of work performance of employees in various positions,

Reward: notification of recognition and the award of prizes.

4, reporting awards: any one of the company's employees, have the right and obligation to the company's internal serious dereliction of duty, embezzlement and theft, fraud, leakage of company secrets, lawlessness and other behavior to the company's general manager to report, all are verified, the situation is true and effective reporting, the issuance of reporting awards.

Reward: In order to protect the rights and interests of whistleblowers, the award is not publicly awarded by the general manager or the general manager of the personnel authorized to award a certain number of prizes to the winners of special awards.

5, special contribution award: to protect the company's property, personal safety, loyalty; development of new projects with detailed implementation program, and implementation of the significant benefits obtained; for the company to solve and eliminate the larger problems in the community, to avoid and stop the adverse social impact of the general manager of the special contribution award.

Reward: notification of recognition and award a certain amount of money.

Two, punishment:

Punishment is the education of the wrong employees, the company pursues the principle of wrong must be investigated, the implementation of punishment points and fines in parallel, that is: each deduction of 1 point at the same time the fine approach, points to do year for a period of time, half a year the period of time has not yet reached the 20-point, can be withdrawn from its points of the bottom of the points of the points of half a year, points of the full 20 points or more than 20 points, all in order to deal with the name of the penalty.

1, for the following disciplinary actions a deduction of 1-4 points and the corresponding fine:

work time grooming instrument is not neat, dress up to affect the company's image

spitting, littering cigarettes, confetti, or other debris

work time, stringing, bunching and chatting

in front of the company or the customer loud noise or finger pointing

long time to receive and make a private phone call

Doing personal business during working hours, sleeping

Discovery of words and deeds detrimental to the interests of the company, do not report or do not stop in a timely manner

To non-service work, but have a stake in the company's work does not assist

Do not obey the reasonable instructions of the competent leadership or the work assignment

To customers, colleagues, foul language, not polite

Much ado about nothing, stirring up trouble, damage to the team and colleagues unity

The team and colleagues unity of the people. Team and colleague unity because of service attitude problems lead to customer complaints

3, for the following behaviors a deduction of 10-19 points, or the corresponding fine Feedback at all levels of the situation, the investigation is true and refused to sign to admit In the unit for any form of gambling activities (except for recreational activities organized by the company's collective activities) Alcohol abuse during working hours.

Those who accept or ask for kickbacks or gifts privately.

Bad attitude at work, insulting others

Leakage of company secrets due to negligence

Violation of the provisions of the private use of company office equipment and vehicles

Knowing not to report, concealing others serious disciplinary action

4, the following behaviors a deduction of 20 points, and to be removed from the treatment of the law and regulations of the state, will be referred to the judicial organs:

Fighting and fighting at work, resulting in serious injuries and deaths, will be sent to judicial organs. Fighting in the workplace, causing serious injuries and deaths

Customer complaints can not be properly resolved in a timely manner, resulting in the intensification of conflicts or other serious consequences

Intentional destruction of company property

Violation of state laws and regulations, was detained, reeducation-through-labor, sentenced to imprisonment

Intentional leakage of company secrets

Serious dereliction of duty to the company caused major economic losses

theft, embezzlement or Those who take advantage of their positions to commit fraud

Those who spread unfavorable comments about the company or engage in behavior that harms the company's image and interests 5, the punished employee can be based on their performance, and after study to be put on probation

6, the employee shall compensate for the company's losses in the following cases

Employees damage to the company's goods, depending on the circumstances of the loss, intentional damage shall be doubled, unintentional damage appropriate compensation according to the circumstances of the damage. Damage to the appropriate compensation according to the specific circumstances.

The employee lost the company's property in accordance with a certain percentage of compensation.

Other losses caused by the company, depending on the circumstances to be compensated

7, the implementation of punishment

employees can directly to the general manager or the Ministry of Administration to report disciplinary actions;

department managers to supervise and manage the above negligent behavior, make a decision to deal with the situation of indiscipline, and be punished by the Ministry of Administration to verify;

the general manager and the Ministry of Administration found that indiscipline can be directly punished, and at the same time, the punished employee to Punishment, at the same time, the direct supervisor and department manager of the punished employees according to the management of ineffective, and punished employees with the same penalty, where the supervisor and department manager of the disciplinary staff to cover up, excuse, punished employees with twice the penalty;

8, disciplinary fines paid:

For the punishment of disciplinary staff, the department manager should supervise the staff in accordance with the amount of the penalty and the time limit for the Ministry;

The fines must be paid by the penalty ticket, the department manager should supervise the staff in accordance with the amount of the penalty and the time limit for the Ministry;

The fine must be paid within 5 days after the ticket is issued, and the penalty will be doubled if it is not paid after the deadline;

The personnel who refuse to pay the fine will be removed from the list;

9. Employee Complaints

Employees who think that the company's penalties are inappropriate or negligent, can be prepared to appeal to the general manager of the corresponding complaint materials within three working days from the date of notification of the penalties, and the general manager can suspend fulfillment of the penalties for the period of the general manager's acceptance of the appeals. During the period when the general manager accepts the complaint, the employee can suspend the fulfillment of the punishment.

Employee reward and punishment system

I. Reward

The employees who have the following outstanding performance shall be rewarded according to different deeds. Rewards are divided into praise, commendation, merit, awarding individual or collective honorary titles, promotion and giving material rewards.

1. Contribute to the improvement of the club's management and service quality;

2. Achieve excellent results in service work (production);

3. Strict spending, care of public property, saving costs significant achievements;

4. Good service attitude, the club won the honor;

5. Discovered the first signs of accidents, timely and accurate measures to avoid accidents. Timely and accurate measures to avoid accidents;

6. technical innovation, reform of business practices have been effective;

7. to protect the country and the company's property and people's lives and safety, the courage to act;

8. civilization, a new style, do good deeds, maintain stability and unity, and dare to fight against bad tendencies and lawlessness;

9. The person who picks up gold (things) and does not hide them;

10. The person who strives to learn the business knowledge and excels in his performance.

Financial Attendance System

1. Employee's leave of absence will be deducted by (hourly rate*time of absence).

2. Employee's sick leave will be deducted by half a day's base salary, and must have a hospital certificate, otherwise it will be deducted by one day's base salary.

3. 1 minute to 5 minutes late or early departure from work and regular meeting will be deducted at 5 RMB.

4. If you come to work or leave the regular meeting 5 minutes to 10 minutes late, 10 dollars will be deducted.

5. 20 RMB will be deducted for late arrival or departure for more than 10 minutes.

6. Deduct two days' base salary for unexcused absence from work and regular meetings.

If full attendance within a year, the company will give 50 yuan reward

II. Discipline

The disciplinary staff according to the nature of the error, circumstances, consistent performance and understanding of the attitude of the error, to

give the necessary penalties. Discipline is divided into financial penalties (fines, compensation, withholding bonuses) and administrative penalties (warning

notice, demerit, demerit, demotion and salary reduction, dismissal, etc.).

1. Criticisms, warnings, fines, and other punishments shall be given to those who have committed one of the following faults.

(1) poor appearance, not wearing work clothes at work, not wearing the required license plate;

(2) arriving late and leaving early;

(3) consigning or playing the time card on behalf of others;

(4) unauthorized absence from the post during working hours, loitering, eating snacks, doing private work, sleeping;

(5) making personal phone calls during working hours or gossiping on the phone;

(6) Listening to (watching) radios, tape recorders, televisions or books not related to work during working hours;

(7) Taking meals in club premises other than the staff cafeteria;

(8) Those who take a shower in the company without exercising;

(9) Staying and lodging in clubs after work without any reason;

(10) Making a loud noise in the clubs, (10) Loud noise in the club, affecting the order;

(11) Responsibility is not strong, the work of small errors, the impact on the business;

(12) Not polite enough to the guests, hospitality is not enough enthusiasm;

(13) Do not talk about hygiene. Spitting, littering cigarette butts, confetti, etc.

(14) Soliciting money and goods from members;

2. Those who have one of the following faults will be given a demerit, placed on probation or dismissed, and fined, and those who violate the law will be held legally responsible.

(1) Poor service attitude and complaints from members;

(2) Drinking, gambling and fighting;

(3) Stealing money or goods from the club or members;

(4) Serious damage to or wear and tear of public property or members' belongings;

(5) Absenteeism of more than three consecutive days or a total of three absences within a month

(6) (12) Peeking at or stealing books, magazines, articles, etc.

(13) Working right and wrong, affecting the unity and reputation of the Club; and

3. Anyone who commits any of the following offences will be dismissed or expelled from the Club and fined, and any person who contravenes the law will be held legally liable.

(1) embezzlement, theft, gambling, fraud;

(2) serious dereliction of duty, violation of operating procedures, resulting in serious consequences;

(3) malicious destruction of public property or members of the goods;

(4) moral turpitude, promiscuous relationships between men and women, etc.;

(5) often violates the provisions of the club, repeated violations;

(6) poor service attitude. p>(6) Poor service attitude, quarrel with members;

(7) Unreasonable, seriously affecting the club and social order;

(8) Violation of national laws, subject to criminal sanctions.

Excellent staff selection system

1. Selection of excellent staff once a month, the following conditions are eligible to participate in the staff:

(1) civilization and courtesy: friendly speech, generous manner, full of spirit, dress code neat and tidy.

(2) love and dedication: love of work, hard work, strong sense of responsibility, service enthusiasm and thoughtful, work in place, complete the task well, regardless of time and reward, conscientious work, the spirit of collaboration. For the sake of collective interests, and even sacrifice personal interests. Love and care for company property, strong sense of saving.

(3) Compliance: comply with the company's rules and regulations (no leave, late, early departure, absenteeism, etc.), work without dereliction of duty, error records.

(4) unity and love: respect for leadership, love colleagues (in the face behind the back of the words not conducive to unity and friendship).

2. Sales department to select a monthly sales performance champion.

3. The head office once a year to select the year-end excellent collective award and outstanding individual awards.

(1) Units established before March 1 of this year.

(2) Completing more than 90% of the work tasks assigned by the company throughout the year, or efficiently serving the whole company and realizing the effective control and supervision of people, money and materials under the instructions of the general manager, providing effective support for the realization of the overall objectives of the whole company, and being generally praised.

(3) There is a good team organization, in which employees can learn from each other, support the work, and often carry out fun and educational team activities, and employees have a good spirit.

(4) Can actively assist and cooperate with the work of other departments, the courage to undertake urgent and difficult tasks, and effective.

(5) Being complained in writing for less than 3 times (including 3 times) in a year.

(6) Because of the errors in the work caused by economic losses of 10,000 yuan or more can not participate in the evaluation.

4. The head office selects the year-end excellent advanced individual award once a year

(1) Employees who joined the company before March 1 of the current year (those who arrived on March 1).

(2) Employees who are still employed on December 31 of the current year.

(3) Employees who have not received any disciplinary action throughout the year.

(4) Employees who caused the company's economic loss of 5,000 yuan or more due to work errors are not eligible to participate in the evaluation.

(5) Employees who have been absent from work for one day, or have been late for work or left work five times (including five times), or have taken more than five days of personal leave (including five days), or have taken more than 10 days of sick leave (including 10 days) in a year are not eligible to participate in the evaluation.

(6) For those who have made outstanding contributions to the company, the conditions may be appropriately relaxed with the approval of the general manager.

Employee Complaints

Employees who have disputes with their colleagues or leaders, are dissatisfied with the management of the Club at all levels, or are dissatisfied with the work arrangements, may lodge complaints verbally or in writing to their own departments, the Personnel Department or the General Manager's Office, provided that the following terms are observed:

1. no perjury shall be provided;

2. no public or private Dissemination of grievances.

3. not refuse to perform work until the matter has been investigated and resolved.

4. not to be obstinate, argumentative, or disobedient to arbitration.