How to Manage Hotels —— Ten Methods of Hotel Management

In hotels, human resources flow frequently. Human resources transfer arrangement, reasonable transfer of work, stimulate the enthusiasm of employees. On the other hand, human resource management, including departmental staffing, reasonable organization and scientific staffing, can reduce personnel costs more effectively. For example, two people do the work of three people, and the treatment can be flexibly arranged.

Supervision and management

In other words, the corresponding supervision of command and guidance management is only carried out under the premise of manual management, and the first-level supervision is not beyond its authority.

Communication and coordination management

Internal team spirit and cooperation spirit are the key, and effective written communication between small internal departments contributes to accuracy. If there are loopholes in the link, managers should immediately coordinate and follow the rules and regulations. Good communication and coordinated management can reduce internal contradictions and improve service and work efficiency, which is the only way for managers.

Power management

That is to stimulate a unified team spirit and the vitality and cohesion of the enterprise, and create an attitude and behavior that makes subordinates willing to accept and work hard.

asset management

Asset management also belongs to cost control. First of all, you should know about facilities, equipment, electrical appliances, etc. Within your own scope, the quantity, service life and completeness of items are distributed to people, and the responsibility lies with people. Maintaining and maintaining the projects undertaken by yourself can completely achieve the expected results.

management control

The management of this restaurant is the lifeblood of the hotel and the focus of hotel marketing. The so-called business orientation should conform to market development, and management should be strengthened by innovation. And constantly innovate products, attract customers and stabilize customers.

program management

Everything needs a good plan, such as what to do in a month, how to do it, who to find and so on. How difficult and complete the prediction is.

This sentence shows that only a good plan can stand firm and work in an orderly way. No matter which company manages the catering hotel, if the unit leader or superior leader is a person without a plan, then the company is like a mess with no results.

organizational management

Organization and management are very important in hotels. Only a good boss can make his subordinates do their job well. A good supervisor should manage the restaurant by distributing the tasks undertaken by his team to all members.

There are two kinds of organizations: formal organizations and informal organizations. Organizational management is also a symbol of team spirit. To establish one's own organization, it is necessary to clarify the organization setting, post setting, staffing and related systems. If you are an unorganized person, you can't be a leader.

Control management

This management mode of catering hotels is the most critical step for enterprises. If the control is not in place, improper control will lead to high cost and unprofitable links. Some hotels just closed down and didn't make money. The key reasons are inaccurate market positioning, improper marketing methods and inadequate cost control.

Pre-control: think about how difficult it will be and how stressful it will be before doing something, record all the difficulties you think of in advance, and then carefully analyze the solutions.

On-site control: After careful consideration, the on-site crisis will be solved in a timely manner to ensure the smooth progress of the next step.

Feedback control: after each job is completed, we must sum up our experience and shortcomings to make ourselves stronger and more weather-beaten. Summarizing the complete failure of the process is more valuable than summarizing the success.

Budget and financial management

Budget monthly operating expenses: human resource expenses, cost expenses and uncertain expenses, with the result of budget as the operating expenses of the current month.

Financial management: the accounts should be consistent, each link should have a written basis, and a set of feasible management systems and processes must be followed.