How to make the "first time customers" into "repeat customers"?

Chongqing halibut store "first time customers" into "repeat customers" is the desire of many people, but in today's highly competitive market, do not spend a certain amount of thought, it is difficult to win customers again and again patronize. Here are some tips to help all readers who want to develop repeat business.

Doing Chongqing haloumi sales can be seen as a process of building and consolidating relationships. As people make initial contact, relationships begin to develop and interpersonal attraction occurs. Interpersonal attraction can actually be affected by many factors, whether the two sides are familiar with each other, whether their personalities are compatible or whether there is a similarity or complementarity in terms of character, can be an important reason. Therefore, in the sales process of Chongqing brine, if you can avoid the shortcomings to grasp the position, in the minds of customers to create a good impression, then customers are willing to pay for this, into the "repeat customers" and even bring more potential customers.

The theory of Chongqing halibut development "repeat customers" is often relatively empty, we may wish to use practical examples to illustrate how to operate. Chongqing halibut training center Yang Longwei students Zhang's business story to do examples.

Small Zhang in Yang Longwei after learning Chongqing halibut, opened his first store. Due to financial constraints, the location and size of Zhang's storefront were not particularly ideal, so the only trump card in Zhang's hand was the outstanding Chongqing brine flavor he learned from Yang Longwei. Located in the remote store, "first-time customers" is not easy to come, so Zhang made every effort to cultivate customer loyalty, to let them become "repeat customers. Specific measures are as follows: for the first time to customers, Zhang first greeted with a smile, and then carefully to the need for customers to introduce their own Chongqing marinated dishes in the specialties, when the customer to determine the dishes, he cut the heart of a good mix, and the customer repeated instructions on how to eat. These details, although many people know, but Zhang took great pains to say, will make customers feel very considerate and warm, this is the first step: to establish trust and goodwill. In order to remind customers to return to the purchase in a timely manner, Xiao Zhang will take a marinated chicken egg as a gift to attract customers to join the membership. After joining the membership, Zhang does not wait until the birthday to send a message to the customer, because that cycle is too long, it is possible that the customer has already forgotten about it. Zhang will be based on background records, find out the target customers, and then remind them to buy back - the specific wording is, with the text message can enjoy exclusive offers - this method can not only attract customers, but also conducive to the statistics of the number of customers who buy back to analyze the effectiveness of the method. effectiveness of the method.

The customers who received the SMS will generally go back to Chongqing halibut store to consume again, and it should be noted that, when encountering the repurchase customers, they must be enthusiastic enough, because some waiters will be unhappy with such discount customers, and think that it will affect their personal performance, which must be followed up well. This way of replication is very strong, can be applied to more than one person, as long as persistent, will be able to bring good results.

(This article comes from Chongqing Yang Longwei brine, if you have any comments or suggestions, you can contact us by phone or WeChat.)