Corporate culture of China Eastern Airlines Co.

There is no China Eastern Airlines Company Limited, the correct name is "China Eastern Airlines Group Company Limited", the company's corporate culture concept system consists of three parts:

1, corporate vision: to become a "staff love, customers preferred, shareholders satisfaction, The company's corporate culture philosophy system includes three parts:

1.

2. Corporate core values: Customer first, fine and far-reaching.

3. Spirit of Enterprise: Rigorous and Efficient, Passionate and Transcendent.

Expanded Information

Chinese Eastern Airlines Group Company Limited corporate culture concept system interpretation:

We are China Eastern Airlines.

We stand in the east of the world, and are committed to building a world-class airline that is "loved by employees, preferred by customers, satisfied by shareholders, and trusted by the society", and to building a safe and efficient air bridge for global customers.

We respect the needs of our customers, and we also create customer needs, all of which stem from our heartfelt respect for our customers and our passion for our business.

We look at the overall situation and plan for the future with a strategic vision; we pay attention to the details with pragmatic actions, and we are clearer every day. We maximize the value of our resources through refined management to multiply our strength and make our foundation evergreen.

As a modern aviation enterprise, we pay attention to the growth and happiness of our employees, respect their contributions and talents, value their opinions and suggestions, cherish their enthusiasm and creativity, give them fair and just treatment and opportunities, and create a home that they love.

We constantly pursue the improvement of service quality, to provide customers with safe, comfortable, convenient air transport services and accurate, delicate, fine personalized service of the whole process, to meet or exceed customer expectations, to win the trust and loyalty of customers, to become the first choice of the customer's heart, to create with the customer *** with the brand core value of the "world taste, oriental charm! "The core value of the brand.

We uphold the business philosophy of steady innovation, openness and cooperation, build a standardized and efficient corporate governance mechanism, rigorous and meticulous risk management and control mechanisms and dedicated and innovative teamwork mechanisms, and strive to create sustainable and stable investment returns for shareholders, to *** enjoy the value of winning shareholder satisfaction, so that shareholders have confidence in our future.

We insist on creating both economic and social benefits, drive all employees to strive to improve business performance, promote harmonious social relations, engage in social welfare, promote green aviation practices, inherit the charm of oriental culture, and bravely take on urgent and dangerous tasks, and win the public's understanding and recognition, public opinion's support and maintenance, the community's encouragement and care, and the nation's trust and expectation.

As aviation professionals, safety is our foundation. Rigor and efficiency are our essential professional qualities, as well as our spiritual core. We must ensure that every passenger arrives at their destination safely and quickly, and we do our best to ensure that we respond to every passenger's needs in a timely and accurate manner, which is our honorable and arduous mission.

We constantly recognize ourselves, motivate ourselves, and transcend ourselves, so that every cell is full of passion and vitality, knowing the difficulties and striving only for the future, sticking to the ordinary and accomplishing the extraordinary in day-to-day learning and innovation.

When a person can do it, he can do it in a hundred; when a person can do it in ten, he can do it in a thousand. We are striving to create a world-class aviation enterprise and create more value for our global customers.

China Eastern Airlines Group Corporation - China Eastern Airlines Corporate Culture Concept System