12345 is what the phone can solve what problems

12345 is a government service hotline, 12345 can solve the difficulties and problems encountered in the life and production of the claimant, is the municipal government concerned about people's livelihood, listening to public opinion platform.

12345 can solve the following problems:

1, publicize the guidelines and policies of the party and the government, reflecting social conditions and public opinion, and assist the leadership to deal with the hot spots in society, difficult problems.

2, responsible for accepting the public's criticism of the government's work, opinions and so on.

3, responsible for accepting and coordinating the solution of the difficulties and problems encountered by the masses in their daily lives.

4, responsible for the mayor's open telephone work network construction and development.

5, responsible for the work of the mayor's mailbox and the masses to deal with letters.

6, on administrative functions, duties, policies, procedures and other public **** service information.

7, on the administration, social management and public **** service complaints, comments and suggestions.

8, assist in non-emergency management and services within the scope of administrative authority.

9, report violations of the law that jeopardize the safety of people's lives and property, jeopardize the safety of public **** property, affecting economic and social development.

10, in the work and administrative efficiency to praise government departments and their staff.

12345 Related Messages

12345 working hours are generally 24 hours to answer, Monday to Friday from 9 am to 5 pm, by specialized staff to answer, the rest of the time is usually voice messages to normal working days, and then by the staff to record the processing.

12345 hotline work to accept the law of the National People's Congress representatives and CPPCC members of the democratic supervision, according to the requirements of the 12345 hotline operation and the handling of the situation of the various departments, and through the appropriate way to the public to publicize, and take the initiative to accept the supervision of the community; the comprehensive use of the system supervisors, written supervisors, special supervisors, instructions and other ways of supervising the handling of contractors The situation of urging, supervision.

Reference: Baidu Encyclopedia-12345 Government Services Hotline