What is the difference between traditional CRM SaaS and Smart CRM?

1. Traditional CRM is limited by the use of cloud and communication restrictions, it is difficult to provide coverage from the initial marketing to after-sales service of the whole process, while the smart CRM thanks to the cloud and communication, can efficiently provide a comprehensive solution;

2. Traditional CRM can only improve the efficiency of enterprise management to a certain extent, while the smart CRM has a wealth of intelligent tools to provide real-time agent assistance and actionable insights. Operational insights, significantly improve business efficiency and cost savings;

3. Traditional CRM lacks big data processing capabilities, low data efficiency, and data can not be very difficult to empower business. Intelligent CRM integrates business intelligence and data intelligence capabilities, which can realize powerful data processing capabilities and improve efficiency