Why access to intelligent customer service robot?

The so-called intelligent, the purpose is to free people, improve efficiency. Traditional manual customer service, recruitment and training need to spend time and cost, and some simple and useless conversation will wear customer service staff enthusiasm and efficiency, handling bad will also affect the customer's evaluation of the enterprise, therefore the need for intelligent customer service robots, on the one hand, can save manpower and material energy, reduce costs and improve efficiency, on the other hand, robots can be incubated and cultivated, for the content of the consultation and data can be collected and analyzed independently, to help industrial enterprises to improve management. Analysis, to help industrial enterprises to improve the management aspects. Now integrated with the customer service robot function of SaaS services, such as NetEase seven fish. Future trends, intelligent customer service robot will become a good helper for enterprise customer service work and management construction.