Traditional Culture Encyclopedia - Traditional festivals - Traditional banks reduce the number of general window openings, can you live with that?
Traditional banks reduce the number of general window openings, can you live with that?
I can live with traditional banks reducing the number of general window openings.
?
There are many self-service terminals outside banks to help customers
Faced with the impact of Internet finance, traditional banks have cut back on their counter operations to reduce costs, but at the same time, the quality of counter services has declined. Some banks remove counter seats, some banks reduce the opening of the general window ......
There are many ATMs outside the bank, deposits and withdrawals do not have to queue up to get a number, do not have to go to the counter, in some small things such as: change passwords, open online banking. Can be completed through the self-service terminals of the machine, can be said to be very convenient.
For me, the ordinary window is not convenient for me to use, and I do not often go, so that the reduction of the ordinary counter, for me there is no impact.
Long waiting time
Every time I go to a bank branch, I still can't help but wait in a long line. After my observation, I found that the bank likes all the business are piled up in the window counter, for a card needs 20 minutes, for a loan needs 40 minutes, but ordinary change password, only 5 minutes, when these time length of business fishing together, for ordinary business consumers will be resentful, waiting time is long, but they only need 5 minutes to get business, this is not good for them. minutes to get their business done, and that's just not fair to them.
?
The rapid development of autonomous terminals and mobile banking.
Every time you go to a bank branch, you still can't help but wait in line for a long time . In recent years the bank has accelerated the development of Internet financial innovation, promote innovative services to the platform, scenario-based ecosystem layout change, for the majority of customers to provide efficient and convenient, diversified, intelligent mobile financial services, brought about a rapid climb in the size of the customer, the number of active customers and customer stickiness. Centered around financial inclusion, the bank is committed to providing customers with preferential, convenient and professional financial services. For example, customers who use ICBC Mobile Banking to make domestic transfers and remittances are exempted from handling fees, and discounts on handling fees and spreads are offered for using Mobile Banking to subscribe to funds, purchase precious metals and other products on account, and carry out foreign exchange settlement and sale transactions.
Traditional banks to reduce the number of ordinary windows open, I can accept, the rapid development of independent terminals and mobile banking to reduce the number of counters, go to the counter is also a waste of time.
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