2017 level 4 human resources administrator knowledge counseling: the main principles of employee quality assessment

The main principles of employee quality assessment

The whole quality assessment process must follow some important and basic principles. These principles are both the quality of the assessment of practical experience and its skills and techniques of the scientific summary, but also the quality of the assessment of the practice of the ideological approach.

(A) objective assessment and subjective assessment combined

The so-called objective assessment and subjective assessment combined refers to the quality of the assessment process, not only to try to take objective means and methods of assessment, but also can not ignore the role of the subjective comprehensive assessment; not only to emphasize objectivity, but also can not be completely the pursuit of objectivity, to maximize the play of the objectivity of the assessment tool and the assessment of the main subjective initiative, so that they complement each other. We should maximize the role of the objectivity of the assessment tool and the subjective initiative of the assessment subject, so that they complement each other's strengths and do not oppose each other.

The combination of objective and subjective assessment should be reflected in the formulation of the assessment objectives, the selection of means and methods, and the whole process of judging and interpreting the results, which should be an organic process rather than a mechanical process.

(II) Combination of qualitative and quantitative assessment

The so-called qualitative assessment is to take the method of empirical judgment and observation, focusing on the nature of the behavior of the quality of the assessment; and quantitative assessment is to take the quantitative method, focusing on the quantity of characteristics of the behavior of the quality of the assessment.

Anything has both qualitative and quantitative forms, qualitative assessment alone reflects only the nature of the quality of the characteristics; quantitative assessment alone may ignore the quality of the qualitative characteristics. In addition, only from the qualitative content to assess the quality is not in-depth, often a fuzzy impression of judgment; and only from the quantitative aspects of the form to assess the quality of the quality, is often incomplete, is a surface with the form of assessment.

(C) static assessment combined with dynamic assessment

Static assessment refers to the quality level of the assessed has been formed to analyze the judgment, is relatively uniform assessment in a specific time and space under the assessment, without taking into account the quality of the changes before and after. The advantage of static assessment is that it is easy to compare horizontally, so that we can see the mutual differences between the assessed and whether they have reached a certain standard. But the disadvantage is that it ignores the original foundation and future development tendency of the assessed.

Dynamic assessment is based on the quality of the formation and development of the process rather than the results of the quality of assessment, from before and after the changes in the quality of assessment rather than the current standard. Dynamic assessment is conducive to understanding the actual level of the quality of the assessed, is conducive to guiding and stimulating the spirit of the assessed. But the disadvantage is that the results of the assessment of different assessed, not easy to compare each other.

The combination of static and dynamic assessment is also manifested in the method. Psychological testing is generally static, while the evaluation center, interviews and observation assessment has a dynamic nature, to be a combination of the two, so that the assessed in a variety of activities to fully demonstrate their talents, in conversation with the main assessor to show their good qualities.

In the quality assessment, we should not only look at the current level of standards reached, but also look at the past foundation and the potential for future development. Therefore, the static assessment should be combined with dynamic assessment, such as many companies in the recruitment, both questionnaires, exams and other uniform static form, but also take the evaluation center, interviews and other dynamic methods to measure the quality of people.

(D) quality assessment and performance assessment combined

Quality assessment is a person's moral, ability, literacy, physical quality assessment, and performance assessment is a performance evaluation of the examination and evaluation. Quality and performance are mutually exclusive, quality is the condition of performance to ensure that the performance is the quality of the fact that the proof of high and low. Therefore, the quality of assessment should be predicted from the performance, from the performance assessment to verify the quality.

(E) the combination of sub-assessment and comprehensive assessment

The so-called sub-assessment, is the quality of the decomposition of the project into a separate and independent assessment, and then the results of the assessment simply add up. The so-called comprehensive assessment is a whole systematic assessment of all aspects of the comprehensive quality.

Quality is a complex behavioral system, the necessary decomposition of it, item by item assessment, help to improve the accuracy of the assessment, but the quality of the decomposition of the elements, many of the overall characteristics may be weakened, despite the final sum, but also can not reflect its original appearance. Therefore, in the actual assessment, should be a combination of sub-assessment and comprehensive assessment.