What is the welcome etiquette?

Welcoming guests is one of the important etiquette in reception. It not only shows the enthusiasm of the host, but also gives visitors a pleasant feeling like spring breeze. Generally speaking, its etiquette norms have the following aspects:

(1) meeting

"Three steps to welcome guests and seven steps to see them off" is a traditional etiquette in China. The etiquette of receiving guests should be naturally revealed from ordinary etiquette to show the sincerity of the host. Guests arrive on time at the appointed time, and the host should meet them in advance. If you receive friends at home, the couple had better go out to meet the guests together. When the host meets the guests, he should greet them warmly, extend his hand to welcome them, and at the same time say "Thank you for your hard journey", "Welcome" and "Hello". If a guest lifts a heavy object, take it voluntarily, but don't help the guest with his handbag or briefcase. For the elderly or guests who are in poor health, help them to show their concern.

(2) Ride

When getting on the bus, the receptionist should open the door for the guests, get on the bus from the right and then get on the bus from the back to the left. For the seats in the car, the elders should sit in the back row (two people in the back row, respect on the right side: respect in the middle of the three-person seat, then the right side and the left side in turn), and the younger generation or those with lower status should sit next to the driver. If the owner drives his own car, he should give the seat next to the driver to his elders and others sit in the back row. In the car, the host should take the initiative to talk with the guests, and at the same time can introduce the local customs and tourist attractions to the guests. After the bus arrives at the station, the receptionist should get off first, open the door for the guests and ask them to get off.

(3) Enter the room

After getting off the bus, the escort should walk on the left of the guest, or walk behind the host and the guest. When arriving at the door of the reception room, the host or accompanying staff should open the door, let the guests go first, and leave the guests in the best position in the room. At the same time, we should also introduce the guests to the relevant personnel present according to etiquette.

All visitors, regardless of their position and familiarity, should be treated equally, warmly greeted and cordially greeted. If there are family members, friends and colleagues at the reception site, they should also introduce them one by one to show a friendly atmosphere. If a guest visits suddenly, clean up the room, office or desk as soon as possible and apologize to the guest.