What are the three indicators of kpi assessment?

The three indicators of kpi assessment are the number of completed tasks, quality indicators and benefit indicators.

1, number of tasks completed

The number of tasks completed is an important indicator to measure the productivity of employees, which is usually based on the number of tasks completed per unit time. For sales, customer service and other positions, the number of tasks completed can be directly converted into performance indicators.

2. Quality indicators

Quality index is an index to measure the quality of products and services. It usually includes customer complaint rate, product return rate, service quality score and other indicators. For production, quality inspection, customer service and other positions, quality indicators are important performance appraisal indicators.

3. Benefit indicators

Benefit indicators are indicators to measure the economic benefits of enterprises, which usually include sales revenue, profit, cost control and other indicators. For finance, sales and other positions, benefit indicators are important indicators to measure performance.

Advantages of kpi evaluation:

1, the key performance indicators emphasize strategy.

On the one hand, the index system directly comes from organizational strategy, which is conducive to the realization of organizational strategic goals. On the other hand, by maintaining the dynamic consistency between KPI system and organizational strategy, the organization ensures that when the organizational environment or strategy changes, KPI will be adjusted accordingly to adapt to the new focus of organizational strategy, which is conducive to improving the adaptability and operability of performance management system.

2, conducive to the coordination of organizational performance and personal performance.

Individual key performance indicators are decomposed by organizational key performance indicators layer by layer. Employees' efforts to achieve personal performance goals are the process of improving organizational performance and strategic goals. Therefore, key performance indicators are conducive to ensuring the consistency of personal performance and organizational performance, and to achieving a * * * win-win situation between organizations and employees.

3. Help the organization to focus on key tasks.

Key performance indicators emphasize clear goals, outstanding key points and get twice the result with half the effort. Key performance indicators can generally overcome the phenomenon that key work is neglected or not implemented in place due to complex indicators and unclear work priorities.