Jewelry salesman personal monthly summary template

A period of time in the work of unknowingly has come to an end, I believe that we have this period of time since the harvest certainly a lot of it, the development of a work summary it. How to write a summary of the work is more eye-catching? The following is my personal monthly summary template for jewelry salesman 5, I hope to help you.

Jewelry salesman personal monthly summary template 1

In this short training a few days, but also learned some knowledge, although to do this jewelry industry is not a very long time, and gradually began to like this industry, only like it, to do it better, right. Mr. Zhou is right, this is a personal enhancement, the brand should be developed to a higher level of development, so this is the need to rely on everyone to seriously study to achieve this effect.

I'm very happy to come to this place, so that I know a lot of colleagues, good sisters, to come here is a kind of fate, and I hope to work with you to do a good job, no matter where I go, since I chose this job, we have to be responsible for it.

First of all, as a shopper should be able to fully understand all the goods in the store, sales is also an art, it is very good exercise of a person's will, as a jewelry salesman, speak the language skills, so that customers buy satisfied with the jewelry is that we should do to fall, I can not say that I have a good understanding of the, but I will do my best to explain to customers, so that they choose a better and more satisfied with the goods. Now the competition in the market is very big, we have to the best service attitude to the self 'on delivery', so that can come in to buy buyers feel the warmth of the feeling here, feel the atmosphere here, so that they are clear consumption, buy about the intention of the style.

Before the diamond is not very professional, just hazy understand a little, after listening to the lesson only suddenly feel the diamond is very rich and art, and the kind of love between people is so pure, simply incredible. No contact with this line of time, only know is not diamonds, in fact, it has a lot of knowledge inside, need to slowly experience, through newspapers, magazines, networks, books and actively learn the things.

This is my perception in the training:

1, with a good state of mind to prepare to meet the arrival of customers

When the customer enters or is ready to enter the store immediately and politely stand up, and greet the customer with a smile, no matter what that line is indispensable, so this is also a kind of politeness to the customer, when he / she sees your smile can give him a relaxed shopping mood. Shopping mood.

2, show jewelry

A lot of customers are just holding the mindset of shopping to see, we as sales staff, we should introduce them to the jewelry, the more the customer understands the knowledge of the jewelry, the more it will be bought after the feeling of satisfaction, even if it is to see, but also to do our duty, this time does not mean that the next time do not buy, he did not buy does not mean that his relatives and friends do not buy, to receive a good reception of each batch of customers, we are more than happy to see you, we will not be able to buy, we will not be able to buy. Reception of every batch of customers, we are more than not to judge people by their appearance.

3, promote the transaction

General jewelry are thousands of thousands of dollars, but also a relatively large expenditure, some people may be hesitating, often in the final transaction before the pressure, worry about this, worry about that, we have to make a decision for him to promote his intention, or else his sentence in the turn around and look again, it may not return, in which case it is less than the sale of a single, the steps are It is a pity.

4, after-sales service

When the customer decides to buy and pay for our work is not over, there is the most important to the customer in detail to wear and maintenance knowledge, such as diamonds are relatively light oily, do housework, try to take down, do not wear do not put together with other jewelry, and so on, and then say some of the words of blessing, ah, the customer will listen to the heart will be more comfortable.

5, shortcomings in the work and the direction of efforts

After training, although there is a little progress, but there are still deficiencies in some areas, as long as there is a progressive heart, I believe I will do a good job for the development of the company to make greater contributions. About how to sell more jewelry, how to treat guests, how to better improve their business level. These are still need to practice slowly in the future process, and finally I wish our company better and better!

The overall feeling is that there is still a lot of room for improvement, but the goal is just one, so that I can perform better, once again, thank you Mr. Zhou.

Jewelry salesman personal monthly summary template 2

I came to the company inauguration has been nearly a year, in this year, I am from a layman in the jewelry industry, in the colleagues and the company's help to slowly cross the door into the jewelry industry. Jewelry in my previous impression is noble, mysterious, with the company's work over time, slowly I began to familiarize with these jewels, they really as part of the career view.

In terms of personal professionalism, I really learned a lot of things this year, the more things I know, the more I feel I still need to deepen my learning. In the early days of the industry, I thought I knew what diamonds were and what platinum was. But with the deepening of the understanding of the industry, now I y feel that to understand more professional knowledge, such as the hottest emerald, sales of gold, and other colored gemstones and so on.

In terms of personal performance, responsible for saying that I am not satisfied with this year's sales situation, sales are not satisfactory enough, the customer pro cabinet time is short. In the store this store, although we occupy a relatively ideal position, but did not produce good results, for this, I have been like a boulder on the back, on the one hand, the pressure is very great, in addition, also feel that the company has failed to live up to our expectations.

Objective analysis of the poor performance of this matter, I summarized three aspects:

First, our professionalism is still to be improved, the professionalism here mainly refers to professional knowledge and sales ability and work enthusiasm. Have to admit that in this regard I do not do well enough, for sales I am very enthusiastic, but professional knowledge and jewelry on the professional sales ability, must be improved. Here, I sincerely hope that the company can give us more opportunities to improve our learning in the new year, on the one hand, can increase our sales ability and enthusiasm, in addition to increase our sense of belonging to the company.

The second aspect, the display of goods, for the main commodity and auxiliary goods display did not do absolutely perfect match, I think in the commodity props on our props situation is not bad, mainly in the layout of the layout to re-examination, for the customer is easy to see the location, and the effect of standing outside the counter to be more in line with the main commodity to do our display, and I also hope that the company can give us professional help, to help us perfect our counter! I also hope that the company can give us professional help to help us improve our counter display.

The third aspect, the commodity structure, the brand of jewelry counters on the number of commodities is not enough, in addition is not refined enough, the commodity structure has a lot of loopholes, which will cause two serious problems, one is that most of the time customers can not be in the counter to pick to their direct needs of the goods, then we need to spend more words to other directions to guide the customer, but it is obviously a roundabout way, the effect is not good. circular and ineffective. Another problem is that the display of the counter and the display case behind it will look sparse and then our counter will look bad. So I hope the company can give some adjustment and enrichment on the goods. Of course, it does not mean that the goods on the very complete, I think only need to make the right adjustments for the mainstream goods in this market, you can get twice the result with half the effort.

The above three aspects of my summary of the main reasons for poor performance this year. In a word, sales are to occur around the customer, after all, the store and the surrounding environment of fierce competition, we have to serve the customer as much as possible, in order to establish a circle of our own customers, there will be a benign, lasting performance.

We have to see that the potential of the store this store is huge, our location is not bad, occupying two sides, and a corner, if we can have a good adjustment in the main level, then I still have a lot of confidence in our new year's performance.

The new year, I will definitely put more enthusiasm are put into sales, I will also put the information timely feedback to the company, I hope that my shortcomings, the company can point out in a timely manner, and give me help and improve the process.

I hope that in the New Year, the company's performance will be better, the store brand jewelry counter business will have a qualitative breakthrough.

Jewelry salesman personal monthly summary template 3

Light like an arrow day like a shuttle, in the blink of an eye half a year has passed. Review of our security team in Yangzhou International Jewelry City in six months of work, can be said to be much more achievements, benefited from much more, experience much more, but there are also many problems. In order to do a better job in the future, according to the requirements of the leadership, is now six months to the security team summarizes the work as follows:

First, on the first half of the work

We are January 9 this year, the beginning of the shift. As we are a newly formed team, but also in Yangzhou Jewelry City such a large international enterprise work, heavy responsibility, pressure. In order to quality and quantity to complete, fulfill the mission, the first half of the year we focused on three tasks.

First, grasp the team building.

A tough team is an important guarantee of good work, from the beginning of the formation of the security team, we adhere to the team building "two-handedly": one hand to grasp the staffing, one hand to grasp the quality of the improvement. In the staffing, we have recruited 21 students from Jiangxi Police School; at the same time, we also pay attention to the army veterans from the recruitment of outstanding team members. Through half a year's efforts, the number of our team from the initial 7 people, increased to 39 people, which is 5 times more than the beginning. In terms of team building, we combine "horse-racing", "horse-racing", "horse-taming" and "horse-breeding". In addition to bringing in players through a variety of channels, we attach great importance to improving the overall quality of our players. Whenever a new team member comes in, we have to organize a half-month training of security business quality. At the same time, we also specially invite experts from Yangzhou Fire Brigade to teach the team members the knowledge and skills of fire fighting, so that the team members can master the basic skills as soon as possible to meet the requirements of the post. After the players on duty, we also adhere to the skills training 2 days a week, rain or shine, hot or cold, so that the players continue to improve the quality of business.

In the past six months, our security team has become a pull out, hit the sound, have a strong execution and combat effectiveness, can excel in the completion of the task of the team.

Second, is to grasp the system construction.

The key to work in a standardized and orderly and effective is to rely on the scientific and applicable system as a guarantee, "not by the rules, not round". After the formation of the team, we have introduced a set of strict, practical system on duty, shift handover, learning, training and other aspects of the implementation of paramilitary management of the team, with the system to regulate the behavior of all of us, with the system to ensure the completion of the work task. Such as on-duty team members must be 15 minutes in advance to the post for the handover; team members on and off duty must march in formation, fully demonstrating the quality of the military and style.

Third, is to grasp the ideological construction.

As our players from different places, different positions, each person's comprehensive quality, personality, hobby are not the same. More importantly, they are just out of their early 20s, the blood is fresh, which is not only the need for our security work, at the same time, but also in our daily work, life need to pay attention to. Young people are very malleable, but also very changeable. Therefore, in the team building work, we should put the ideological and moral construction throughout the whole process, and hold on tightly. In the work method, we according to different players, different situations, flexible and flexible in the class meeting, business meeting to insert the ideological education of the meeting instead of training, and players individually, heart-to-heart, typical cases of education, flag-raising ceremonies, and other forms of flexible and diverse implementation of the ideological character of education. For example, we seize the personnel Lei Ming comrades braving the rain to save the wounded, picking up money, organizing all the members of the team on the basis of learning, to develop the "human value in where?", "How to be a political and moral education? How to be a politically qualified, operationally competent security guards?" I think a qualified security team leader should be ......" discussion, each member of the team can study, discussion based on the depth of the experience of writing a valuable article, and most of the team members are able to learn and experience the implementation of specific actions. Problems and errors in the work, we ask: not to hide, timely reporting, mistakes must be corrected, mistakes must be corrected, punish the former and the latter, learn from the experience, strengthen the spirit of improving the work.

A variety of forms of moral education, received a real effect. Whether in the work, or in daily life,

Our team appeared in the "three more three no" happy situation. That is: work more proactive, passive coping less; do things to suffer in front of the more, bargaining for nothing; do good deeds more, no disciplinary violations of the law.

Fourth, six months of work experience

Six months of work, study and life, we have made a lot of achievements, but also to get exercise and improve, can be said to have benefited a lot. Mainly due to the following aspects:

First, thanks to the correct leadership of the company's leadership and care.

First of all, Zhang Yanlu director as a leader, in the work of the front, dry in the front, to the majority of team members set an example, adding energy and confidence; at the same time, Zhang, director, director Li and other leaders have visited the security team, to the team to talk about the situation, talk about the requirements of the security business and property management knowledge, so that the majority of team members are very encouraging; what's more important is that every big event, Zhang, director and other leaders, can be personally present at the security team. More importantly, every big event, director Zhang and other leaders, can personally come to the scene, organization and command. All this is our security team to complete the task of the important guarantee.

Second, thanks to the innovation of the work.

Thank you very much for giving me the opportunity to go to Shenzhen to participate in this international jewelry exhibition, a lot of feelings. Broaden the horizons at the same time, bring me a lot of thinking about the future development of the precious metals market. I summarize it as the following aspects:

First of all, I think it is necessary to reorganize the industry we are in, in the coin and precious metal industry, what factors can most impress the customer so that they come to buy our products? What can make us competitive with our rivals to compete for more customers? I think it is the unique design and exquisite production process.

In this jewelry show, the exquisite design style is always one of the most direct and important factors to attract customers. So this is the trend that drives the development of the jewelry industry. Constantly changing styles to meet the changing needs of customers. Many international famous brands do very well. Then our precious metal product design can not learn from the jewelry design? Gold and silver have price, but good design is priceless. At present, the precious metal industry exists in the product theme of a single and the design of mutual imitation of the lack of design innovation. In fact, the closest to the actual life of the product, in order to meet the essential needs of customers.

Secondly, the quality of the product process, I think we are in the production of precious metal products, this point can be like Swarovski to learn, his product raw materials are artificial crystals, the raw material cost is very low, but they are very high requirements for the process. In this way, although the production cost is high, but the raw material cost is low, the overall cost is still reduced, improve profits. Because the precious metal products are basically the same material, if we do is the process quality first-class, although this will increase our costs, but also increase the core competitiveness of the product.

From the customer's point of view, the majority of customers to buy precious metal products and coins is the need for gifts, but also some of the coin lovers collection. This also determines the market positioning of our products. Whether it is a gift or a collection, it requires a lot of money, but at the same time, it is not a necessity of life. How to increase the market demand for purchasing power, then we need to meet the customer on the precious metal preservation, appreciation, circulation fast demand.

Third, things are rare and precious, our products are designed to be unique, in the product are to have a limited number, to enhance the scarcity and uniqueness of our products, so that customers feel proud to buy, will not be worried about the product is particularly ubiquitous, not only to enhance the image of the product, but also to reduce our costs.

Fourth, the essence of the purchase of coins and precious metals is the collection, investment, trading. So we should pay more attention to the later service of product sales. We can establish a perfect third-party trading platform for customers through our own advantages (UL Vault). Mobile Internet is the trend of future development. If we take the lead in establishing a third-party trading platform through the Internet, I believe that there will be a more enormous market potential for Chinese coins in the future.

The above are some of my personal ideas, there may be some immature places.

Jewelry salesman personal monthly summary template 4

Time flies, in a flash we said goodbye to 20 - years in the busy work. Sales is an art, as a jewelry salesman, speak the language skills, so that customers buy satisfactory jewelry is always should be considered, the following summary of the sales should pay attention to several aspects:

1, with a good state of mind to prepare to meet the customer's arrival

Sales of jewelry relative to other goods less foot traffic, jewelry salesman is often in a very boring waiting. If it is a professional store should give sales staff a good environment and atmosphere, such as playing some light music and some professional magazines. In the customer did not enter the store, no need to stand straight for a long time. And when customers enter or ready to enter the store immediately and politely stand up, and with a smile to meet customers, can also give a certain greeting, such as "Hello"! "Welcome".

2, timely reception of customers

When the customer to your counter, you should look at the customer with a smile, can also be greeted, but should not be too early to approach the customer, should be as far as possible to create a relaxed shopping environment for customers. When the customer stays in the section of the counter and pay attention to see - a piece of jewelry, you should step lightly close to the customer, it is recommended not to stand in front of the customer, the good position is the customer's front side, which reduces the face to face when the pressure may be caused by the customer is also convenient to talk to the customer, because the side of the face to speak than face-to-face when the customer looks up to you to speak much more labor-saving, but also respect for the customer.

3, full display of jewelry

As most customers lack of knowledge about jewelry, therefore, the salesman is very important to the display of jewelry. Many salespersons when the customer proposed to take - a piece of jewelry, they mechanically open the counter, out of the customers will be handed over, individual boasts about the style. In fact, when you start to take out the diamond jewelry, the first should describe the diamond cut, and to use the hand to keep swinging the diamond jewelry, manual mouth also move, the description of the words basically finished in the hand over to the customer, so that the customer is likely to imitate your movements to observe the diamond, and will ask what is the "Belgian cut", what is the "fire". "Fire" ....... The salesperson can then answer the question. Such a question and answer, is the salesman to show the skills of jewelry, do not just confine yourself to the description, which is easy to produce a boring feeling.

4, the use of customers questioned, as far as possible to seize the opportunity to introduce jewelry knowledge

Customers know more about the jewelry knowledge, the feeling of its purchase will be more satisfied. When a woman wears a newly purchased diamond ring to work, always want to attract the attention of colleagues. When others see this diamond ring, she will know the knowledge about diamonds to speak again, fully get the spiritual enjoyment of having a diamond, at the same time she is also doing advertising for you. As the saying goes; "Satisfied customers are the best advertisement", "the strongest influence of the advertisement is the people around it".

5, to guide consumers out of the purchase of misunderstandings, to avoid the shortcomings of skillfully explain the quality of diamonds

Due to the misinformation of some marketing units, so that many consumers to buy diamonds when the origin is South Africa, and the clarity of the VVS level, the evaluation is very good and so on. Encountered such problems salesman can not simply say no, nor should not be responsible for saying that there. For example, when customers ask if there is a South African diamond, we can first say yes (otherwise customers may turn their heads and go), and then tell consumers that in fact, the good and bad of the diamond is measured by the 4C standard, South Africa's production is large, not all diamonds are good, and most of the world's diamonds by De Beers for the unification of the match, it is better to say that our diamonds are from De Beers.

6, to promote the transaction

Due to the relatively high value of jewelry, for the customer is a large expenditure, therefore, often in the final transaction before the pressure, melancholy, and even temporarily placed, a "look around again" and may not return. This requires the salesman to take distraction methods to reduce customer pressure, such as to their colleagues or customer counterparts to talk about the jewelry popular words, can also take out several grades of jewelry box for customers to choose.

7, summarize the sales process and experience

For customers to analyze and categorize, for special problems in a timely manner up to reflect. Communicate with colleagues to find shortcomings, help each other, **** with the improvement.

The last thing to talk about is professional ethics, that is, to be honest, strictly prohibit fraud, counterfeiting, substandard bad behavior. To treat customers as relatives, only then can we treat customers with sincerity.

Jewelry Salesman Personal Monthly Summary Template 5

Time flies, in the blink of an eye, we bid farewell to a fulfilling 20--year. Looking back on the work of 20--year, there are a lot of emotions. This year, in the unremitting efforts of all staff and persistence, the basic completion of the work of the task. Specifically divided into the following aspects:

1, enhance the quality of service.

First of all, we believe that the company's 'service quality to the next level rely solely on the tracking and inspection of our service office is far from enough, so at the beginning of the year we have developed a part-time floor duty manager, the director of the floor director-level personnel, and we *** with the cooperation of the staff of the various floors of the daily code of conduct for the inspection, so as to check the strength of the inspection of the store has been strengthened.

In the second quarter of this year, the Service Office led the commodity department to carry out team building. Commodity Department of the region as a unit, specifically in customer complaints, foreman shift, shopping guide daily assessment of the construction, the implementation of mutual inspection, departmental self-check, every week by the Office of the Service Office led by the team to carry out two to three joint check and according to the results of the check and rectification of notification issued by the Office of the Service Office personnel, departmental foreman, director, floor manager on duty), the site management is responsible for the level of responsibility, hierarchical management (Office of the Service Office of the company level) → departmental level of each commodity department → shift manager level → store manager - employee), and increase efforts. Departmental cadres are responsible for the department's on-site management, there are problems can be dealt with in a timely manner, from the staff acceptance and cooperation is more conducive to the management effect. The establishment of the store manager training system, sales follow-up.

The third quarter of the Service Office of the whole staff of the service quality tracking card replacement, and the establishment of the whole staff service management files, for the year the cumulative total of more than 6 times of disciplinary staff, we will suspend the staff's qualifications, training and re-entry procedures, so that all staff to establish a sense of crisis, to enhance the quality of service, so as to create an optimal service environment, up to now cumulative total of more than 4,000 replacement of the issued Service quality tracking card more than 4,000, before the store we also launched in the staff I smile, I lead the service slogan, and the organization to produce staff smile service card and all staff issued, all staff wear, through this way all employees are smiling to face every customer, for the customer to keep Guofang Baisheng smile.

August in order to further enhance the quality of service, establish staff service consciousness, but also launched the service star candidates **** 44 people, played a point to bring the role of the face.

2, customer complaints reception and handling.

In this year, we have repeatedly used departmental meetings or communication meetings, thematic training and other forms of floor management personnel for the company's return and exchange regulations, complaint handling skills and boutique case study training, focusing on standardizing their own reception forms, standardized service as the main work objectives, to achieve the standardization of the complaint, standardization of reception etiquette standardization, standardization of the reception procedures, standardization of the implementation of the results of the handling, floor reception and Record standardization, (service office regular inspection, the management of non-standard punishment), in August this year, the company arranged for me to the first-line foreman of the complaint skills training, I carefully prepared, brought out the art of customer complaint handling, and get the grass-roots management of the praise, through this training to improve the floor grass-roots management personnel to deal with the ability to deal with complaints.

3, personnel management inspection scope comprehensive and institutionalized.

The second line and the first line of staff management into the synchronized track for daily supervision and management. According to the company's relevant rules and regulations, equal treatment, strict implementation, to be fair and impartial, not to favor one over the other, to achieve transparency in supervision and inspection, management standardization, to eliminate the problem of inconsistent implementation standards, we also developed a rectification notification form, the problems found in a timely manner to rectify the problem, so that part of the work has been greatly enhanced, and we also increased efforts to cadres on duty to check from the previous two times per day to Four to six times, so that the managers of all departments have a sense of self-discipline.

4, the store five big tube, strict checking system, the floor of the checking focus.

In the daily check in the service office duty manager to do "three hard" hand hard, leg hard, mouth hard. The problems found in a timely manner with the department feedback and communication, and issued a rectification notice, proposed rectification period, and check tracking, so that the various types of problems found can be resolved in a timely manner (but there are also some problems can not be implemented, mainly hardware issues, we follow up by checking the field notification), and put an end to a side of the talk, a side of the work of the implementation of the passive situation.

5, silver store work.

In the specific work of the Service Office in accordance with the company's unified arrangements with, from the recruitment of personnel, training, etc., the course of business service regulations by me, a total of more than 20 hours, on time to complete the training task. Secondly, we also train the service desk personnel to change the concept of service. What the customer needs is what we have to do. Always to customer satisfaction to deal with the problem, to provide customers with "as you wish" service.

6, actively cooperate with the company to complete the work

From the participants, implementers, planners to the organizers of the company's large-scale activities, there are service office duty manager's figure, the company's proposed work can be timely, comprehensive, quality and quantity to complete, and achieved certain results by the leadership of the company and the leadership of the Ministry of Human Resources recognition and affirmation.

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