What is the spirit of contemporary civil aviation?

The spirit of civil aviation, also known as the spirit of contemporary civil aviation, is the sublimation of the fine tradition and spiritual culture formed in the long-term development practice of civil aviation in China, namely, "loyal political character, rigorous and scientific professional spirit, work style of unity and cooperation, and professional ethics of dedication".

Contemporary civil aviation spirit is a vivid embodiment of the national spirit with patriotism as the core and the notes of the times with innovation as the core in Socialism with Chinese characteristics in the new era. Therefore, it has a positive effect to deeply understand its connotation and cultivate the qualities of young dispatchers who are not afraid of difficulties, study hard, unite and cooperate, be brave in innovation and practice in their work, study and life.

Professional qualities required by civil aviation personnel;

First of all, the cultivation of etiquette quality. Mainly including their own gfd, the overall dress problem, improve the etiquette service ability of civil aviation personnel, standardize their words and deeds, pay attention to their professional image, learn language communication skills, improve their adaptability, so as to fundamentally establish the awareness and concept of aviation service.

Then there is the cultivation of character. Because we have to meet all kinds of people in the process of service, their tempers are different, the services we need are different, and the number of consultation and services is huge, so we need to learn patience, learn to communicate and be more resilient to complete our work.

Affinity is very important, which can bring people closer together. Smile is the window to the soul. Whether it is a stranger or a familiar person, a smile will make people feel very comfortable and their mood will gradually get better, even in embarrassing scenes.

In airlines, English is very important, which is not only a simple oral conversation ability, but also a business service skill. In emergencies and emergencies, English can accurately express its views and guide customers correctly.