What is the content of etiquette?

Etiquette is a compound word composed of the words "Li" and "Yi". It is the sum total of behaviors and activities that meet etiquette requirements, maintain etiquette spirit, guide and coordinate interpersonal relationships.

Etiquette is an established practice in social life, which meets the requirements of etiquette, maintains the spirit of etiquette, and guides and coordinates interpersonal relationships.

The forms of etiquette are etiquette, courtesy, appearance, ceremony, utensils, costumes, signs, symbols and so on.

Etiquette, etiquette and politeness are rich and varied, but each has its own regularity. Its basic etiquette principles are: first, the principle of respecting people; Second, the principle of self-discipline, that is, self-denial, prudence, initiative, voluntariness, courtesy, self-comparison, self-reflection, self-demand, self-discipline, self-control, arrogance, duplicity; The third is the principle of moderation, moderation and control; Fourth, the principle of sincerity, treat people sincerely, treat people sincerely, don't take part in accidental amusement, and behave differently.

First, personal etiquette

1. Instrument: Instrument refers to a person's appearance and is the external expression of a person's mental outlook. A person's hygiene habits and clothes are closely related to the formation and maintenance of a dignified and generous appearance.

(1) Hygiene: Cleanliness is the key to beautiful appearance and the basic requirement of etiquette. No matter how beautiful clothes and luxurious clothes are, if the whole body is covered with dirt and smell, it will inevitably destroy a person's aesthetic feeling. Therefore, everyone should develop good hygiene habits, wash their faces and feet after going to bed and getting up, brush their teeth in the morning and evening and after meals, wash their hair and bathe frequently, pay attention to neatness and change clothes frequently. Don't "clean personal hygiene" in front of people. For example, picking teeth, picking nostrils, digging ear wax, manicure, rubbing dirt and so on. These behaviors should be avoided by others, otherwise, it is not only unsightly, but also disrespectful to others. When talking with people, keep a certain distance, don't speak too loudly, and don't splash on the population.

(2) Clothing: Clothing reflects a person's cultural quality and aesthetic taste. Specifically, it is necessary to be natural, decent, harmonious and generous, and to abide by some established norms or principles. Clothing should not only adapt to its own specific conditions, but also always pay attention to the dress requirements of objective environment and occasions, that is, dress should give priority to time, place and purpose, and strive to keep in harmony with time, place and purpose in all aspects of dress.

2. Speech: As an art, speech is also an important part of personal etiquette.

(1) Politeness: sincerity and kindness; The sound size should be appropriate, and the tone should be peaceful and calm; Respect others.

(2) Terms: honorifics, words expressing respect and courtesy. Such as "please", "thank you" and "sorry" in daily use, and the word "you" in the second person's address. The first meeting was "long heard"; Long time no see; Please criticize it as "teaching"; Trouble others call it "disturbing"; Seeking convenience is "borrowing light"; Ask people to do things, such as "please". Efforts should be made to form the habit of using honorifics. At present, the polite expressions advocated in China are ten words: "hello", "please", "thank you", "sorry" and "goodbye". These ten words embody the basic language form of speaking civilization.

3. Etiquette:

(1) Conversation posture: Conversation posture often reflects a person's character, cultivation and civilized quality. So when talking, first of all, both sides should face each other squarely and listen to each other. They shouldn't look around, read books and newspapers, look tired and yawn. Otherwise, it will give people the impression of being absent-minded and arrogant.

(2) Standing posture: Standing is the most basic posture of people and a kind of static beauty. When standing, the body should be perpendicular to the ground, the center of gravity should be placed on the palms of the two front feet, and the shoulders should be relaxed. Arms naturally droop or cross in front of the body, eyes straight and smiling. Don't bend your neck, waist and legs when standing. In some formal occasions, it is not advisable to put your hands in your trouser pockets or cross your chest, let alone make some small moves unconsciously. This will not only appear stiff, give people a feeling of lack of self-confidence, but also lose the dignity of etiquette.

(3) Sitting posture: Sitting posture is also a static shape. A dignified and elegant sitting posture will give people an elegant, steady and natural aesthetic feeling. The correct sitting posture should be: straight back and relaxed shoulders. Women should put their knees together; Male knees can be separated, but not too big, generally not more than shoulder width. Put your hands naturally on your knees or on the armrests of your chair. On formal occasions, you should be gentle when you sit down, dignified and steady when you get up, and you can't rattle tables and chairs and create an embarrassing atmosphere. No matter what sitting posture, the upper body should be kept straight, as the ancients said, "sitting like a clock." If you insist on this, no matter how you change your posture, it will be beautiful and natural.

(4) Walking posture: Walking is the main action in people's life, and walking posture is a dynamic beauty. "Walking like the wind" means using popular water to describe a brisk and natural gait. The correct walking posture is: light and steady, chest raised, shoulders relaxed, eyes looking straight, smiling, swinging arms naturally.

Second, meet etiquette

1. handshake ceremony: shaking hands is an important way to communicate ideas, exchange feelings and enhance friendship. When shaking hands with others, look at them with a smile, don't be absent-minded, look around, and don't shake hands with others with a hat and gloves. In general, the handshake time should not exceed 3 seconds. You must stand up and shake hands to show respect and courtesy to others.

Shake hands also pays attention to a certain order: generally, it pays attention to the "honour person decides", that is, after the lady, the elder, the married person and the person with high status reach out, the man, the younger generation, the unmarried person and the person with low status can reach out and respond. If a person wants to shake hands with many people, the polite order is: elder first, younger generation first, host first, guests first, superiors first, subordinates first, ladies first, men first.

2. Bowing: Bowing means bending down to salute, which is a polite way to respect others. Look at each other politely before bowing to show sincere respect. When bowing, you must stand at attention, take off your hat, be solemn, don't eat in your mouth, and don't say anything unrelated to the salute while bowing.

3. Greeting: Greeting is a silent greeting etiquette, which is often used to greet people you know in social situations. In social situations, people often wave, bow and take off their hats to show friendliness.

Third, * * * etiquette.

1. Etiquette in specific public places

(1) Theater: Please be seated as soon as possible. If your seat is in the middle, you should be polite to your seat.

The caller motioned for him to let himself through. It is impolite to give up your seat in front of your seat. Never put your hips in other people's faces. Pay attention to dress neatly, even if it is hot, it is unsightly to be naked. Don't talk loudly, laugh or make noise in the theater, and don't treat the theater as a snack bar. After the performance, the audience should leave in an orderly way and don't push.

(2) Libraries and reading rooms: Libraries and reading rooms are public learning places.

① Pay attention to neatness and obey the rules. T-shirts and slippers are not allowed in. When sitting, don't leave a seat for others. When looking for the directory card, don't turn it over or tear it off, and don't scribble on it with a pen.