Lean production management consulting company how to deal with conflict?

Let's take a look at how Spark Consulting handles it: the construction of a standardized management system for enterprises is a revolution or rebellion against traditional management, which must break the tradition and get rid of the old habits, which will inevitably result in a conflict between consulting firms and the employees of the enterprise, and also result in a conflict between the employees of the enterprise accepting the new concepts and the employees keeping the old concepts. How to resolve the conflict, change the concept, the test of lean production management consulting company experience, wisdom, charisma and resilience. Handled well, bad things become good things; not dealt with well, into a deadlock, lightly delaying the project progress, heavy may lead to the project halfway. Shenzhen Tianhangjian lean production management consulting company suggested the following:

1, calmly respond to the drama, comparison and identification of the facts. The reason why we have to talk about new ideas and new methods, is because business development is bound by the old concepts, hindered by the old methods, if the enterprise staff accept the new ideas and new methods, consulting projects there is no need to exist. The consulting company must be ready to do before the lecture enterprise employees question or oppose the preparation, and in advance to affirm that welcome to question the welcome to put forward different opinions, lifting the enterprise employees do not dare to speak in class concerns, to create the atmosphere of the enterprise employees to speak freely.

2, the development of plans for those who have problems to be viewed in two. First, the work is really difficult or lack of ability to accept the arrangements of the project experts; the second is the subjective right, may be due to the implementation of the project will damage the personal interests of the intention to make things difficult. For the former to focus on helping to help him reduce his workload or reduce the project design tasks, if the ability to give him a small stove, to help him improve his design ability to improve the working methods to improve efficiency, so that the staff will become the best project to promote the helpers. For the subjective staff to analyze the reasons for being right, to distinguish whether the project implementation of the real damage to his personal interests, or his own excessive tension, assumptions about their own harmful and right. If it is a misunderstanding, do a good job of thinking, to lift the ideological concerns on the line. If it will really damage his personal interests, it is necessary to communicate with the person in charge of the enterprise, adjust its project design work.

3, understanding deviation is the norm, patience can be resolved. No implementation of standardized management of enterprises, employees are accustomed to their own way, only care about their own acres of land, regardless of the enterprise ten thousand hectares of fields. They only consider their own department to facilitate the system, they think about the problem only to consider not to take responsibility for the discussion of the program to generalize is more than normal. Therefore, the consulting company in the new concepts and new methods of training, we must emphasize systems thinking and enterprise thinking, change the position of the staff, enhance the height of the staff.

4, in the program trial is a very bad behavior, must be exposed. If the program itself is flawed, put forward openly, not only to promote, but also to reward. The terrible thing is that he amplified the disadvantages of the program to the extreme, not to cause losses do not stop. To this phenomenon, the need for consulting firms have extensive experience in business management, there is a clear insight, we must seize the fact that he exploited the loopholes, there is no ironclad evidence, this person will not admit fault and bow down. It is very accurate to evaluate this kind of person with "insidious". This kind of people are few and far between, but also the fifth kind of business, but the harm is very great, can not be prevented!