Traditional Culture Encyclopedia - Traditional festivals - The core steps of the decision-making process
The core steps of the decision-making process
Decision-making is a complex process of thinking and operation, a process of collecting and processing information, and finally making judgments and conclusions. Decision-making is a common behavior in politics, economy, technology and daily life. Decision-making is a frequent activity in management.
Decision-making is the meaning of decision. Based on objective possibility, with certain information and experience, it uses certain tools, skills and methods to analyze, calculate, judge and select the best factors that affect the realization of the goal, and then make decisions on future actions.
According to the decision-making scope, it is divided into strategic decision-making, tactical decision-making and business decision-making; According to the nature of decision-making, it can be divided into programmed decision-making and non-programmed decision-making, and non-programmed decision-making can be divided into individual decision-making and group decision-making according to the decision-making subject; According to the controllability of decision-making problems, it can be divided into deterministic decision-making, uncertain decision-making and risky decision-making.
Factors affecting decision-making:
I. Decision-making environment
1, stable environment. In the case of relatively stable environment, decisions are generally made by middle managers; In the case of drastic changes in the environment, decisions are generally made by top managers.
2. Market structure. In a highly monopolized market, production is oriented; In a highly competitive market, it is market-oriented.
3. The position of the buyer and seller in the market. In the buyer's market, starting from the production conditions and capabilities; In the buyer's market, take the market demand as the starting point.
Second, the organization itself.
1, organizational culture. What kind of organizational culture will affect the attitude of organizational members, and then affect an organization's choice and implementation of programs.
2. The response mode of the organization to the environment. Contingency model guides organizations how to think about problems and choose action plans when facing environmental changes in the future.
3. The degree of organization informatization. A high degree of informatization is conducive to improving the efficiency and quality of decision-making.
Third, the problem itself.
1, the urgency of the problem. This is determined according to the time requirement of the problem. If the problem requires high time and needs to be made quickly, then the decision is often instantaneous, and there are not many analysis processes and methods. For example, the on-the-spot command of military commanders in the war mostly belongs to this.
2. The importance of the problem. The importance of problems has many influences on decision-making: important problems can attract the attention of senior leaders and get more support; The more important the problem, the easier it is for group decision-making, the more comprehensive understanding of the problem, and the higher the quality of decision-making.
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