How to continuously improve the user experience of e-commerce

1, improve the access speed of products: including the access speed of websites and the access speed of more and more e-commerce apps. Optimize the website, reduce the waiting time for loading, improve the response speed, and maintain a smooth shopping experience for users.

2. Let the system support perfect commodity description and display information, so that users can better understand commodities;

3. To gain the trust of users, it is necessary to have perfect information such as enterprise introduction and website operation qualification.

4. Establish online customer service system and FAQ help system to provide timely and high-quality service; The fourth is to establish communication channels with users, such as forums, feedback, and other aspects that can serve users well, such as customer service centers and 400 telephones, so as to enhance the user experience through these aspects.