2 . What are the advantages of "Intelligent Dispatch" over "Order Grabbing"? "Optimized Decision Making for "Intelligent Dispatching

-The system can grasp all kinds of information related to riders, merchants, users, and orders on a global level, and on this basis, it can make a better global program, thus improving the distribution efficiency and distribution experience, and reducing the cost of distribution;

-The system can significantly reduce the work of the manual dispatcher, thus reducing the cost of labor, the manual dispatcher can also reduce the cost of labor, the manual dispatcher can also reduce the cost of labor. Reduce labor costs, manual dispatchers only need to intervene when some unexpected scenarios (such as emergency situations in which the distributor is unable to continue distribution, etc.) occur.

Work order dispatching occupies a very important position in the entire work order flow process. Work order dispatching refers to the assignment of work tasks to specific personnel to complete the operation.

The difference between manual order grabbing and automatic order dispatching:

I. Order grabbing mode order grabbing, as the name implies, the order will be placed in the pool of work orders, so that engineers or technicians independently take orders and grab orders.

①Advantages

1. Increase the right to choose and participation of the person who grabbed the order;

2. Multiple people grabbing the order, improve the possibility of receiving the order, reduce the length of time waiting for the person to be served.

②Applicable scenarios supply is less than demand, the amount of single is much less than the single robbing people, robbing the single will create the opportunity for everyone to receive a work order;

Two, the automatic dispatch mode automatic dispatch mode, according to the setup system of some of the behavioral labels and set up preferences for the address of the associated items, the work order is intelligently matched to the logistical engineering department or a technician of a single dispatch mode.

①Advantages

1. Enterprises have the right to decide, through the establishment of a healthy system of rewards and penalties screening, the establishment of the fairness of the system;

2. Reduction of the weight of the order, reducing the unfair treatment of the dispatcher;

3. Calculation of the optimal match through the preferences and addresses or labels associated with the maximization of benefits.

②Applicable scenarios supply exceeds demand, the single volume is much more than the order taker, there will be part of the single volume of delayed processing, the need for the platform to provide the optimal match, reduce the waiting time of the sender at the same time, to achieve the order taker to maximize the use of resources.