Product quality after-sales service commitment

1, the service purpose: fast, decisive, accurate, thoughtful, thorough

2, the service goal: the quality of service to win the user's satisfaction

3, the service efficiency: the warranty period or warranty period outside the equipment failures, the supply side in the receipt of the notification, the maintenance personnel in 24 hours to reach the scene and start maintenance.

3, service principle: product warranty period of twelve months, in the warranty period, the supplier will be free of charge to repair and replace the quality of the parts caused by damage, damage to parts outside the warranty period, the provision of spare parts only cost fee, caused by the demand side of the equipment damage caused by human factors, the supply side of the repair or provision of spare parts at cost.

In order to create a famous brand, improve corporate visibility, establish a corporate image, the spirit of my company "the pursuit of high quality, customer satisfaction for the purpose of" the spirit of "the most favorable price, the most attentive service, the most reliable product quality The principle of "the most favorable price, the most attentive service, the most reliable product quality" to your solemn promise:

First, product quality commitment:

1, the manufacture and testing of products have quality records and testing information.

2, the detection of product performance, we invite users to come to the product for the whole process, the whole performance check, to be confirmed that the product is qualified before packing and shipping.

Second, the product price commitment:

1, in order to ensure the high reliability of the product and advanced, the system selection of materials are selected from domestic or high-quality brand-name products.

2, in the same competitive conditions, my company does not reduce the technical performance of the product, change the cost of the product components `based on the sincerity of the most favorable price to your side.

Third, the delivery date commitment:

1, product delivery: as far as possible according to user requirements, if there are special requirements, need to be completed in advance, our company can be specially organized production, installation, and strive to meet the needs of users.

2, product delivery, our company to provide users with the following documents;

① technical maintenance and repair manual

② installation of the general picture

③ purchased parts manual and manufacturer.

April 15, 20xx

Shengtai Office Furniture is committed to the following quality assurance and assume the corresponding legal responsibility:

1, the furniture products provided are new production, and have the relevant national testing organizations to test the qualified products.

2, the furniture products provided, with the manufacturer's quality certificate and the original production certificate.

3, the furniture products provided in line with the quality specifications set out in the procurement or tender documents.

4, to provide "enterprise after-sales service commitment" committed to all the service items.

Shengtai Office Furniture

After-sales service commitment to all Shengtai furniture products, before leaving the factory has been strictly quality control to ensure good performance, excellent durability. High-quality warranty period, under normal use, if any damage to the product, our company will be responsible for taking the necessary remedial measures to safeguard the legitimate rights and interests of consumers.

With a good reputation and perfect after-sales service system, the company has made the following commitments: Bench Conference Table Series

Seating Series

Screen Furniture Series

Table Set Series

File Storage Cabinet Series

Hotel Furniture Series

Five years of free repair, lifelong maintenance

Warranty period of the services provided by my company, will be the first time to make arrangements, Liupanshui City in half an hour to send staff to the scene; ShuiChengChengCheng District in an hour to send staff to the scene; six branch, PanXian area in 24 hours to send staff to the scene.

After-sales service hotline: 0858----xxxxxxxxx Contact: xxx

In order to protect the quality and safety of food products, to protect the health and safety of consumers, to the company committed to the following:

I. Strictly abide by the national .... ...and other relevant laws and regulations.

Second, the establishment and improvement of the production environment, production equipment, raw materials, quality control of the production process, personnel, storage and transportation, factory inspection, packaging, purchase and acceptance of various management systems, and strictly enforce. Have a sustained guarantee of product quality environmental conditions, have a sustained guarantee of product quality of the production equipment, process equipment and related auxiliary equipment, and ensure that the quality of the product is qualified to ensure that the handling of raw materials, processing, storage and other facilities. Ensure that the product production and processing process is scientific and reasonable, the production and processing process is strict and standardized, the production of key processes for strict control.

Third, to ensure product quality in line with the corresponding standards of PepsiCo. Ensure that the raw materials and additives used in production and processing comply with national laws and regulations and national mandatory standards, do not use non-food raw materials to process products, do not abuse food additives.

Fourth, to ensure that the product packaging materials, storage, transportation and loading and unloading of the product containers, packaging, tools, equipment, non-toxic and harmless, in line with the relevant health requirements, to keep clean, no pollution of the product.

Fifth, to ensure that the product marking labeling in line with the relevant provisions of the state, not fraudulent use of qs logo (only refers to the state of the implementation of the production license system for industrial products), not marked false production date.

Six, to ensure that when the factory sales of products there may be a danger to personal safety and health or personal safety risk of major accidents, can be recalled in a timely manner has been the factory sales of products. The production of substandard products and the production and sale of counterfeit and shoddy products, should bear the corresponding responsibility.

Commitment unit (seal):_____________________ unit responsible person (signature):______________________

Date:x year x month x