How to do a good job of clothing store manager

How to do a good job as a clothing store manager

1, the quality of the store manager requirements

Store manager as a store supervisor and operator, in any respect, the store has an important influence on the internal and external. As a supervisor, at least the following three conditions:

(1) can bring subordinates "sense of trust"?

(2) Can you motivate your employees to work?

(3) Does he have the ability to lead and control?

As an operator, the store manager not only has a deep understanding of the store's business style, the development of the prospect of a clear understanding of the other requirements of the operation of the various aspects of the know-how. At the same time, the store manager should also have the appropriate knowledge reserves, so that in order to do in the operation of the thick, smooth, summarized in the following ten points:

1) have the ability to observe changes in consumer knowledge.

②Have the knowledge about the change of the retail industry and today's evolution.

3) Knowledge of retail business and management techniques.

④Knowledge of the company's history, system organization, and philosophy.

⑤Knowledge of changes in the industry and its future evolution.

6. Knowledge of traders, suppliers, and trading companies.

7 Knowledge of educational methods and techniques.

8 Knowledge of store planning methods.

9 Knowledge of planning and understanding of store statistics.

⑩Knowledge of retail laws.

In addition, a person's behavioral traits, whether strengths or weaknesses, are the accumulation of his or her life experiences from the past to the present, which means that behind each behavioral trait, there are many successful and unsuccessful experiences. Confirmation of the good behavioral characteristics of successful experiences will lead to "self-confidence" and the enhancement of "challenge power" at the same time. For a successful store manager, the following aspects should not be overlooked in order to improve the self-challenge.

Positive personality. No matter what happens to be positive to deal with, take the initiative to face the difficulties do not avoid, do not shirk.

Positive character. Everything can be handled impartially, without favoritism, without favoritism, so that the subordinates feel convinced.

Endurance. Store operations have a smooth running time, there are also boring, annoying time. As a manager every day to face the things that do not go well than the staff much more, so patience is a store manager must have the quality.

Cheerful character. Only a cheerful character of the store manager, can often bring his smile to work, so as to infect other people, to create a good working environment.

Tolerance. In the face of the mistakes made by subordinates, the store manager should not be entangled, can give subordinates time to correct and remind them at any time.

Boldness and courage. Have great courage, dare to try and innovation, not afraid of failure and setbacks, leading the team to move forward. In the face of any situation can make immediate decisions, work for efficiency, not procrastination.

2, the ability of the store manager requirements

The daily face of the forest, millions of people dazzled by the goods, complicated and miscellaneous, a thousand things, Chuanliu Ruyong, shoulder to shoulder customers, all sorts of colors, busy employees, how to seize the key to ensure that the shopping malls operate in an orderly manner, to achieve the business objectives, maximize the performance of the company, is that each store manager must have the The ability of the store manager to have.

(1) management ability

Store manager is the terminal store managers, is the store owner assigned to a terminal store operations. His task is heavy, in a nutshell, is to complete the company's business objectives, the implementation of effective work plans. Then how to complete the company's business objectives, the implementation of effective work plans, it is necessary to break down the objectives of the store manager, starting from the management of daily business activities. Business activities is to develop plans, implementation, summary of the repeated cycle of action. In fact, the store's business activities, whether calculated on a monthly, quarterly or yearly basis, should follow the planning, implementation and summary of the procedures. In this process, the store manager should have certain management skills, learn to use "people" and "numbers" to manage.

Management with "people"

Management, simply put, is to let people do what you want to do well. In the process of store management, the store manager needs more partners to assist in the work, to do a better job, and at the same time to stimulate the team members of the spirit of ownership. In this part of the store manager should pay attention to both give subordinates the right and clear responsibility. On the one hand, let the subordinates give full play to the completion of the task, on the one hand, supervise the process, give subordinates guidance, training, give full play to the role of people and potential. Do not do everything yourself.

Manage with "numbers"

Manage with "numbers" is based on the number of store target decomposition to guide and assess the daily management of the store. The store can also set certain standards for various types of time. For example: the standard time allocation requires employees to spend 60% of their working time on selling, 28% on non-selling activities, 5% on idle time, and 7% of their time away from the sales floor. Any deviation from these standard hours should be understood and, if necessary, corrective action should be taken. Management is a comprehensive process in the management of a store. The management tools should also be flexible and used in different ways according to the actual needs.

Have rationality, good time management ability, emotional management ability

A store manager's work is very complex, so need good rationality to ensure that the store's work can be carried out in an orderly manner; need to effectively manage their own time, to ensure that the efficiency of the work; but also need to effectively manage their own emotions, in order to positively respond to the pressure of the work and performance, to maintain a good state of mind and atmosphere for the whole team. The good condition and atmosphere of the whole team.

(2) Leadership skills

Problem solving skills

Good communication skills

Good execution skills

Extensive sales and customer service experience