What are the shortcomings of traditional freight forwarding software?

Currently, most freight forwarding software focuses on company internal management functions. The functions of small freight forwarding software are generally document preparation, statement making, invoicing, settlement, and statistical analysis. The management functions of large-scale freight forwarding software are generally relatively comprehensive. Including business process control, financial process control, financial intelligence analysis, etc. It also includes administrative management (OA), personnel management, corporate document management, etc. The current development direction of better freight forwarding software should be outward-oriented, that is, in addition to providing the above-mentioned internal management functions, it also provides e-commerce functions. For example, cargo status inquiry, document management, expense inquiry, etc. for customers and agents. In particular, the cargo reminder function can provide real-time reminders on the status of cargo arrival at the station, cargo arrival, customs release, boarding, sailing, transit, agency receipt, and consignee picking up the cargo. My name is Qingdao Dongsheng Software. I hope we can have a chat if we have the opportunity.